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Technology

A High-Tech EOC on Wheels

February 24, 2010

An interview with Frisco (Texas) Fire Department Chief Mack Borchardt and Assistant Chief Paul Siebert about the state-of-the-art communications technology used in its new command and communications vehicle.

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APCO

Fee for Service

February 24, 2010

Is charging a $300 fee for calling 9-1-1 a real solution to budget woes? The Tracy, Calif., City Council seems…

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Technology

Tech Evaluation

February 24, 2010

At APCO’s 2010 Winter Summit, Clifford Clarke offered some considerations public safety communications centers should consider when evaluating new technologies.

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Operations

Blount Co. (Tenn.) 9-1-1’s Text-A-Tip Program

February 11, 2010

Blount Co. (Tenn.) 9-1-1 Comm Center deploys Text-A-Tip program in local schools. Story includes an interview with Assistant Director Donna Overstreet about implementation and deployment.

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Product & Service Announcements

Mesa PD’s Mobile RMS

February 1, 2010

The Mesa (Ariz.) Police Department implemented a new records management system with the goals of giving field officers access to current and reliable law enforcement records.

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Technology

LTE — ‘What Is It and Why Should I Care?’

February 1, 2010

Read about the background and the implications of LTE technology for public safety communications, and what communications professionals should know.

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Operations

9-1-1 Call of Duty

February 1, 2010

Hamilton Co., Ohio, telecommunicators got to great lengths to help a soldier abroad after his friend called 9-1-1 concerned.

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Technology

Hialeah, Fla., Gets New Center & CAD Upgrade

February 1, 2010

In October 2009, all this changed when the nearly 50 police and fire dispatchers and calltakers the City of Hialeah, Fla., merged into the city’s new comm center. Today, cross-trained on a new computer-aided dispatch (CAD) system, telecommunicators serve Hialeah’s citizens from a high-tech facility.

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Technology

Beyond the Web

February 1, 2010

Social media is morphing into new public safety applications, such as online traffic and incident control, sex offender locator and mapping, crime statistics and incident mapping.

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