Archive
Chicago’s Intelligent Video System
April 30, 2010A case study and review of how Chicago’s Office of Emergency Management and other agencies, including the police and fire departments and the Navy Pier, came to select and install IBM’s Smart Surveillance Solution, and the success of the system.
Read full articleCoast Guard Vessel Transaction
April 30, 2010The Coast Guard Vessel registration Nlets transaction provides access to boat registration information via U.S. Coast Guard Vessel Number.
Read full articleLucky No. 4
April 30, 2010Over the span of several years, Theodore “Ted” Cook, a dispatcher for the Mooresville (Ind.), has answered four emergency calls from his wife, Susan.
Read full articleHook ‘Em While They’re Young
April 26, 2010An interview with program coordinator Frank DeRusso about the creation, development and implementation of Fort Lauderdale High School’s Public Safety Telecommunicator Course. The course uses APCO materials and certifications for police and fire dispatch, as well as training simulators.
Read full articleInternational Fuel Tax Association (IFTA) Transaction
April 16, 2010The Nlets IFTA transaction identifies companies severely delinquent in paying their fuel taxes.
Read full articleCelebrate the First First Responders
April 16, 2010This is National Public Safety Telecommunications Week, and politicians and the public made it a point to honor telecommunicators for their part in saving lives. Read about the kickoff and other events held this week.
Read full article9-1-1? There’s an App for That
April 15, 2010There’s a new iPhone app called Silent Bodyguard. When activated, the application silently sends an emergency alert and your GPS location to a pre-set list of phone numbers and e-mail addresses at 60-second intervals without alerting onlookers or potential attackers. Public safety telecommunicators need to know how to manage those calls and have a procedure in place for how to best use the GPS information being delivered to you.
Read full article10 Nlets Data Sets You Need to Know About
April 2, 2010This series covers transactions for 10 of the 100 data sets from the Nlets network.
Read full articleMishandled 9-1-1 Calls
April 1, 2010Today’s 9-1-1 comm centers must learn to deal with public scrutiny in a world with 24-hour media. Article includes tips to prevent call mishandling and manage the investigation during such incidents.
Read full articleReview: MX Desk Mount LCD Arm
April 1, 2010The M-NCPPC Montgomery County (Md.) Park Police Communications Center installed and reviewed Ergotron’s new MX Desk Mount LCD Arm.
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