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Product & Service Announcements

Motorola Outlines Next Gen Plan for Public Safety

May 28, 2010

Motorola is committed to public safety and ensuring that public safety agencies can build on current solutions to position themselves for NG9-1-1, according to Greg Brown, co-CEO, Motorola; and CEO, Motorola Solutions, and Gene Delaney, president, Enterprise Mobility Solutions, Motorola.

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Industry

Why We Can’t Text 9-1-1

May 28, 2010

Looks like the word is getting out to the public that they can’t text 9-1-1. APCO’s own Courtney McCarron Hastings…

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Industry

Technology vs. Dispatch Experience

May 28, 2010

On May 2, the city of DeKalb, Ill., 9-1-1 system dodged a bullet. That morning, a tech savvy freshman from Northern Illinois University programmed his iPhone to call 9-1-1 repeatedly, tying up the city’s two 9-1-1 lines. It took only six minutes for Carol Halsey, a DeKalb Comm Center dispatcher with 20 years of experience, to stop the loop.

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Operations

Concealed Weapon Permit Transaction

May 28, 2010

All but two states have passed laws that allow citizens to carry certain concealed weapons in public.

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APCO

Honoring Our Advocates

May 21, 2010

On May 18, public safety and government officials joined APCO International at the Mandarin Oriental in Washington, D.C., to honor individuals who advocate for public safety on local, state and national policy levels at APCO’s 6th Annual Leadership in Policy Awards Dinner.

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Operations

Mentoring Made Simple

May 14, 2010

Aspiring comm center leaders require role models and guidance. But what it is and how does it mentoring benefit you and your agency? Here mentoring is defined and its personal benefits are explored.

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Operations

Wildlife Violation Transaction

May 14, 2010

The Wildlife Violation Nlets transaction provides a standardized, secure method to exchange wildlife violator information with law enforcement.

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Industry

Trained Right

May 7, 2010

An interview with Kathryn Wheeler of the Willamette Valley Comm Center in Salem, Ore. Wheeler successfully processed an emergency childbirth call, as well as an emergency call about her father on April 20, only six months into her public safety communications career.

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Technology

Injury Severity Prediction

May 1, 2010

Discussion of Advanced Automatic Collision Notification and its implications for the comm center, including discussion of the development of a standard by APCO, NENA and members of the telematics service providers to integrate that information into 9-1-1 ALI data.

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Operations

NG9-1-1: Navigating Unfamiliar Territory

May 1, 2010

During the past several months many of those who work in the public and private sectors of the 9-1-1 industry have engaged in discussions about Next Generation 9-1-1. For many, these discussions have been more confusing than enlightening. Here I address the use of the term NG9-1-1 and provide a better explanation of where we’re going from here.

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