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Product & Service Announcements

Chester County EMS Selects In Motion Technology to Create “Mobile ER”

August 31, 2010

Myrtle Beach, S.C. and Vancouver, BC, Canada — In Motion Technology, the leader in mobile networking technologies that efficiently connect…

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APCO

APCO Seeks Comments on Proposed Changes to Draft Training Standards for Public Safety Telecommunicators

August 31, 2010

The Association of Public-Safety Communications Officials (APCO) International released for comments proposed changes to the draft of a candidate American…

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Industry

Residents: Go Slow on Address Change

August 31, 2010

By Ralph Ellis, The Atlanta Journal-Constitution Roswell, Ga. — The woman, gasping for breath and slurring her words, telephoned the…

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Product & Service Announcements

GammaTech’s Fully Rugged RT10 Series Are the Tablet PCs that Can Take a Hit

August 31, 2010

Fremont, Calif. — There are a few places where a fragile computer wouldn’t dare venture, such as a hard-edged factory…

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Product & Service Announcements

New World Systems selected by Sterling Heights Police to Improve Efficiency & Citizen Service

August 30, 2010

The Sterling Heights Police Department, Mich. is replacing their current public safety system with a new solution that will greatly improve efficiency and offer much greater functionality and integration for the Police and Fire Departments. The Sterling Heights Police Department has signed a contract to license New World Systems’ Aegis/MSP Public Safety Solution on the Microsoft platform.

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Industry

Franklin County’s New 9-1-1 Call Center Modern, Adaptable

August 29, 2010

By Jim Tuttle, Public Opinion Staff Writer Chambersburg, Pa. — Dialing 9-1-1 from any telephone in Franklin County connects a…

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Product & Service Announcements

Harris Corp. Unveils GR-100 Wireless Location System

August 27, 2010

Harris Corp. introduced the Harris GR-100 System, a wireless location solution that tracks and transmits the location of firefighters and first responders while they are inside buildings, enabling on-scene commanders to better coordinate efforts and monitor personnel.

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Industry

York County OKs Contract Designed to Combat Turnover Among 9-1-1 Dispatchers

August 26, 2010

By Carl Lindquist, The York Dispatch York County, Pa. — York County is trying to combat turnover and improve operations…

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Operations

A Crisis at the Heart of the PSAP

August 26, 2010

The following article tells four stories about emergencies that struck at the heart of the comm center, from the perspective of those who were there and most closely affected. These compelling stories remind us that it’s not a matter of if but when an emergency will hit very close to home for comm center personnel.

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Operations

HIPAA Didn’t Kill the Radio Star

August 26, 2010

The dawn of the age of HIPAA did not mark the demise of emergency medical dispatch (EMD) as we knew it. Nonetheless, the Health Insurance Portability and Accountability Act (HIPAA) did create some confusion regarding our traditional practices of communicating patient information over the radio airwaves.

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