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Product & Service Announcements

Intrado Next-Generation 9-1-1 Partner Program Delivers New Life-Saving Services

September 21, 2010

Longmont, Colo. — 9-1-1 calltakers and first responders will soon have access to a new world of life-saving applications and…

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Industry

iPhone App Provides Real-Time Access to Response Activities

September 21, 2010

A new — free — iPhone application provides a “virtual window” into one California agency’s dispatch and emergency response activities. The San Ramon Valley Fire Protection District’s FireDepartment.org application is drawing rave reviews from local residents and first responders, as well as national and international interest. The application enables users to listen in real-time to the actions of dispatchers, firefighters and paramedics in San Ramon Valley.

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Operations

NG9-1-1: Managing & Displaying Information

September 21, 2010

Earlier this summer, the APCO/NENA Human Machine Interface (HMI) and Display Requirements document for Next Generation 9-1-1 (NG9-1-1) was released for public review and comment. The lessons learned by HMI workgroup during the drafting process may assist those considering how NG9-1-1 will benefit and affect PSAP operations to organize their thoughts and planning.

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Industry

Emergency Notification System Problems May Have Delayed Evacuation Alert in Herriman Fire

September 21, 2010

Problems with the standard phone emergency notification system may have been the reason some residents affected by the Camp Williams fire weren’t told to evacuate until they had no time to grab anything.

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Industry

Emergency Dispatcher from Shaler, Pa., Suspended over Porn Charge

September 21, 2010

Public safety agencies are taking action against a volunteer firefighter and 9-1-1 dispatcher who is awaiting trial on charges of possessing child pornography.

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Product & Service Announcements

NICE Announces New Liability Protection Capabilities for NICE Inform Multimedia Incident Information Management Solution

September 21, 2010

NICE Systems, the worldwide leader of intent-based solutions that extract insight to impact business performance, reduce financial risk and ensure…

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Industry

One Dispatch for North Shore?

September 20, 2010

A group of public officials is on the verge of recommending the consolidation of all the North Shore’s (Wis.) police and fire dispatchers — operations that are now conducted in three different organizations.

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Product & Service Announcements

OnStar Relaunches Its Brand

September 15, 2010

OnStar launched new services, capabilities and technology for its nearly six million subscribers as part of a top-to-bottom realignment of…

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Industry

Sheriff’s Spokesman: 9-1-1 Call in Biker Gang Incident a ‘Misunderstanding’

September 15, 2010

Recordings released by the San Benito County Sheriff’s Office show that the department knew about the large group of Vagos Motorcycle Club members gathering in the Bolado Park area before the incident Sept. 4 involving allegations they pointed guns at an out-of-town woman and her family and friends.

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Product & Service Announcements

AppTek Releases Russian for Hybrid Machine Translation System

September 14, 2010

McLean, Va. — AppTek, a leader in human language technology (HLT), announced today the release of Russian for its hybrid…

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