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Industry

High-Tech Dispatch on the Air

September 14, 2010

When the San Antonio Police Department’s portion of a new multi-agency communication system went live at 6 a.m. Sunday, it was hardly noticeable to casual listeners. But for police officers, sheriff’s deputies, Schertz first responders and San Antonio firefighters, the change was monumental.

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Industry

Dispatcher Disciplined for Sleeping on the Job

September 12, 2010

A Blue Earth County (Minn.) 9-1-1 dispatcher that had been photographed and videotaped sleeping on the job — and who had been suspended for what supervisors say were numerous similar incidents — is under investigation again.

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Industry

9-1-1 Upgrade to Allow Texts, Images

September 11, 2010

Calltakers at 9-1-1 centers across the nation are seeing more and more cases of people trying to text, tweet and Facebook their emergency calls. Tennessee will be one of the first states in the nation to roll out a statewide, digital 911 system that will allow text messages, photos and videos from cell phones, but it won’t be available for 12 to 18 months.

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Operations

9/11 — Nine Years Later

September 9, 2010

This weekend marks the ninth anniversary of the 9/11 terrorist attacks. We did not want to let the day pass without remembering those who died that day. In this article, APCO President Bill Carrow remembers the communications professionals who answered the calls for help, and Jack Daniel highlights advances in in-building technology and codes. We also offer links to related coverage.

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Industry

9/11 Five Years Later: The Way We Were

September 9, 2010

In the September 2006 issue of PSC, Keri Losavio wrote about what happened that day, include the communications challenges that were experienced by responders at the World Trade Center and Pentagon sites.

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Industry

9/11 Five Years Later: How 9/11 Altered FDNY’s Emergency Communications

September 9, 2010

Chief Jace P. Pinkus of the FDNY addressed how the department’s communications bureau changed in the five years after the attacks on the World Trade Center.

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Industry

9/11 Five Years Later: Where We Are Today

September 9, 2010

In September 2006 issue of PSC, Steve Souder addressed the questions of how prepared public safety and public safety communications was to respond to another attack as of 2006. He touched on NIMS, interoperability issues and enhanced communications.

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Industry

9/11: APCO Members React in the Wake of WTC & Pentagon Attacks

September 9, 2010

In public safety communications, we can learn from the past. To mark the anniversary of the 9/11 attacks, we are looking back at what happened and how members of the public safety community coped with the aftermath. Here is PSC’s initial coverage of the attacks.

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Industry

Rookie Dispatcher Receives Award after Talking Down Suicidal Caller

September 7, 2010

By Ian McCann, Dallas Morning News Staff Writer Dallas, Texas — The only sure thing when a 9-1-1 operator starts…

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Product & Service Announcements

Getac Introduces World’s Most Powerful Fully Rugged Convertible Powered by Intel Core I7 2.0 GHz Processor

September 7, 2010

Irvine, Calif. — Getac, a leading innovator and manufacturer of rugged computers that meet the demands of field-based applications, is…

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