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Zetron’s New ‘Acom EVO’ Dispatch System Supports Remote Dispatch and Emerging Technologies

Company Representative February 23, 2011 Product & Service Announcements

Redmond, Wash. — Zetron today announced the launch of its “next-generation” Advanced Communication (Acom) System — Acom EVO. Acom EVO offers the reliability, feature capabilities, intuitive operation, and flexible configuration for which Acom is known, but takes Acom’s IP connectivity to the next level by offering IP all the way to the desktop. It is also designed for use with emerging network technologies.

Key Features
Acom EVO offers a host of features and functionality that make it easy to administer and use.

  • The system’s Dispatch console software can run either at a position in standard mode, which requires only an IP-connected laptop and a headset for any mobile-command type application; or as a full-featured dispatch console, using a USB-connected Media Dock.
  • The Media Dock provides dual-headset operation and up to four speaker connections. The Media Dock also includes local digital I/O capability, desk microphone, instant recall recorder, foot switch, local telephone and auxiliary audio interfacing.
  • Console-audio routing is easy to set up in Acom EVO. Its Manager Configuration tool is used to build a routing matrix for a position. Any input audio source can be configured to appear at any output source.
  • Acom EVO’s redundancy allows for failover operation, even in the most complex IP network environments.
  • The system’s bandwidth requirements are considerably lower than most other IP console systems. Acom EVO uses a redundant media controller to control all selections, patching and monitoring. This provides a combined audio stream to the console rather than separate streams for each intended radio/telephony connection. This results in very efficient use of the IP network and makes a significant difference when using dispatch consoles at many different locations.
  • With Acom EVO’s SNMP fault-reporting and management-reporting tools, a variety of reports can be generated quickly and easily. This helps managers monitor system and dispatcher performance and also helps detect and diagnose potential issues.

“Acom EVO gives customers the choice of using traditional local dispatch or evolving mobile or remote-command dispatch,” said Zetron product manager, Daniel Oliphant. “This new system also allows customers to take full advantage of the network infrastructures that are currently being put in place to handle next-generation voice and data technologies.”

About Zetron
Zetron is a leading provider of mission-critical communications solutions for public safety, transportation, utilities, manufacturing and healthcare. With offices in Redmond, Washington, U.S.A.; Hampshire, England; Brisbane, Australia; and numerous field locations, Zetron supports a worldwide network of resellers and distributors. This gives Zetron a global reach as well as a local presence in the regions it serves. Zetron is a wholly owned subsidiary within JK Holdings, Inc. For more information, see www.zetron.com.

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