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Industry

Pittsburgh 9-1-1 Dispatchers Prep for Batman-Fueled Calls

August 4, 2011

PITTSBURGH — Emergency dispatchers in Pittsburgh are preparing to take calls from residents who might be unprepared for fake gun shots, explosions and other mayhem while the Batman movie “The Dark Knight Rises” films at various city locations.

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Operations

Succession Management for the Comm Center Manager

August 4, 2011

If you are to pass on the mantle of leadership and ensure your comm center continues to move in a forward direction, you need to understand the concepts of succession management. Traditionally, comm centers have had to focus on the here and now, sometimes thinking about the next issue or problem looming on the horizon, but almost never truly thinking five to 10 years down the road.

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Product & Service Announcements

Public Safety Encourages Congress to Stay Focused on D Block Allocation

August 4, 2011

WASHINGTON, D.C. –- The Public Safety Alliance strongly encourages Congress to stay focused on legislation that would allocate the D Block to public safety for the creation of a nationwide, interoperable first responder broadband network.

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Industry

Prank 9-1-1 Call Ties Up Crews for an Hour

August 4, 2011

INDIANA COUNTY, Pa. — A prank 911 phone call sent emergency officials on an hourlong search for a woman who claimed she was giving birth in the parking lot of an Indiana County mall. Gary Ryan, Indiana County’s 911 coordinator, said a dispatcher received a call on Tuesday night from a frantic woman asking for assistance after she began giving birth in a Chevrolet Tahoe in the parking lot of the Indiana Mall, near a theater.

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Industry

Council Curious about How Automatic Aid for Fire Crews Will Impact Dispatch Systems

August 4, 2011

REDDING, Calif. — Redding officials have already learned they can’t use volunteer firefighters to make up for a critical shortage of paid professionals. Now, some City Council members want to explore whether an automatic dispatch agreement with the California Department of Forestry and Fire Protection would help.

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Government

Eshoo Pushes Funding Bill so 9-1-1 Dispatchers Can Accept Photos, Videos & Text Messages

August 4, 2011

Someday soon, a person whose house is being robbed will be able to text 911 for help while hiding inside a closet or send police dispatchers a cellphone video of the thief driving away. As a group of Peninsula cities are moving to implement “Next-Generation 9-1-1” systems that allow emergency dispatch centers to accept photos, videos and text messages that have become standard fare for many cellphone users, Rep. Anna Eshoo is working to advance the systems on a national level.

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Product & Service Announcements

New York City Renews $207 Million Citywide Wireless Network Contract with Northrop Grumman

August 3, 2011

MCLEAN, Va. — Northrop Grumman Corporation has received a five-year, $207 million contract renewal with the New York City Department of Information Technology and Telecommunications for ongoing operations and maintenance of the New York City Wireless Network (NYCWiN) program, which gives city agencies a secure broadband wireless infrastructure to support public safety and other city operations.

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Product & Service Announcements

Raytheon To Provide Wisconsin County’s First Interoperable Communications System

August 3, 2011

MARLBOROUGH, Mass., (Aug. 2, 2011) – Raytheon Company (NYSE: RTN) has been awarded a contract to provide Rock County, Wis., with its first interoperable communications system, a 20-site conventional P25 digital land mobile radio system. It will provide seamless communications across public safety and municipal services within the county, which spans more than 700 miles in the South-Central portion of the state.

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Product & Service Announcements

Gary PD to use new software to share data, analyze crime trends

August 3, 2011

GARY, Ind. – August 2, 2011 – The Gary Police Department is implementing new software from Spillman Technologies to pinpoint crime and share data with agencies throughout Lake County.

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Product & Service Announcements

Durham 911 Center Launches Texting Trial for Emergency Help

August 3, 2011

DURHAM, N.C. – Beginning today, Durham residents and visitors who are also Verizon Wireless customers can send a text message to 911 for emergency help as part of a six-month trial to test the potential of offering this new technology.

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