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Product & Service Announcements

Sprint Announces First Major Markets to Receive 4G LTE in 2012

January 11, 2012

SAN FRANCISCO – Jan. 5, 2012 –Sprint (NYSE: S) CEO Dan Hesse announced today at the annual Citigroup Entertainment, Media and Telecommunications Conference that customers in Dallas, Atlanta, Houston and San Antonio are expected to be among the first to benefit from 4G LTE and improved 3G coverage in the first half of 2012.

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Product & Service Announcements

Brooks Internet Software Speeds 9-1-1 Responders, Improves Safety for Farmington Fire Department and Residents

January 11, 2012

Idaho Falls, Idaho, January 11, 2012 — Brooks Internet Software, Inc., a leader in enterprise output management (EOM), today announced the Farmington NM Fire Department has deployed Brooks’ RPM Remote Print Manager®. RPM enables the Farmington FD to quickly send 9-1-1 call transcipts to first responders, arming them with critical details about the nature of each emergency and hazards that may be faced upon arrival. These text and email alerts reach about 500 emergency responders in the area, so they can respond faster, and better anticipate what resources will be required – improving safety for residents, and firefighters and other first responders, alike.

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Operations

9-1-1 Dispatchers Can Save More Lives by Coaching Bystanders in CPR

January 9, 2012

Statement Highlights:
• Dispatchers should help 9-1-1 callers identify cardiac arrest victims and coach callers to provide immediate CPR.
• If more dispatchers followed these processes, thousands of lives could be saved every year.
• Communities should regularly evaluate 9-1-1 emergency dispatchers’ performance and the overall emergency response system, according to a new American Heart Association statement.

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Industry

NYC’s New 9-1-1 Call Center Adopts Sept. 11 Changes

January 6, 2012

NEW YORK (AP) — The city’s 911 operators are now able to give callers details about emergency events, reversing what the Sept. 11 Commission determined were flaws in a system that a decade ago denied people inside the burning World Trade Center potentially lifesaving information, officials said Thursday.

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Product & Service Announcements

National Guard Plugs Communication Gap in Mississippi River Flooding

January 6, 2012

Fort Collins, CO (January 5, 2011) – Severe Mississippi River flooding recently traumatized the citizens of Arkansas and Mississippi.  Immediately,…

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Industry

Mandated Telecommunicator Training Takes Effect in Florida

January 5, 2012

Here in Florida, one of the biggest changes that will be happening for the public safety telecommunicator is state-mandated standardized training (also known as the Denise Amber Lee Bill). Effective Oct. 1, 2012, all public safety telecommunicators must be state certified. It also calls for continuing education with recertification every two years.

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Industry

Woman Asks Dispatcher for Permission to Shoot Intruder

January 4, 2012

BLANCHARD, Okla. (AP) — Authorities don’t plan to file charges against an Oklahoma woman who fatally shot a New Year’s…

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Product & Service Announcements

LARIAT Investigative Intervention Aids in Conviction

January 4, 2012

Tacoma, Wash. (December 29, 2011) – The Pierce County Prosecutor’s Office convicted two Spanaway men arrested for weapons and drug charges after an extensive investigation. The joint investigation by the Pierce County Sheriff’s Department’s Special Investigations Unit (SIU) and the Bureau of Alcohol, Tobacco, Firearms and Explosives, was aided by the Law Enforcement Support Agency’s new real-time crime center, LARIAT (LESA Accelerated Response Using Integrated Analysis and Technology).

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Product & Service Announcements

Former Deputy Director of the U.S. Marshals Service Joins the Envisage Management Team

January 4, 2012

BLOOMINGTON, IN, January 3, 2011 – Envisage Technologies, a Bloomington, Indiana-based high-technology firm, announced today that Brian R. Beckwith has joined their management team as Vice President of Strategic Relations.

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Product & Service Announcements

Solacom Solution Provides the First Hosted Multi-County Regional 9-1-1 System in Florida

January 4, 2012

Chicago, IL, January 5, 2012— Solacom Technologies has deployed a Guardian system to provide hosted services to 4 public safety answering points (PSAPs) in the Florida counties of Gulf, Franklin and Calhoun. The hosted system minimizes the amount of equipment required at each PSAP and provides a cost effective path to transition from TDM technology and T1 lines, to the newer Internet Protocol that will form the basis of next generation 9-1-1 services.

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