Archive
APCO International Commends Study on 9-1-1 Dispatchers and PTSD Symptoms
March 30, 2012Daytona Beach, FL – Responding to newly released research on 9-1-1 telecommunicators and post-traumatic stress disorder (PTSD) published in the Journal of Traumatic Stress, Gregg Riddle, president of APCO International, the world’s largest organization of public safety communications professionals, released the following statement commending the work of research leader Dr. Michelle Lilly, Northern Illinois University psychologist, and her team:
Read full articleColo. Sheriff: There Were Problems with Fire Warnings
March 30, 2012CONIFER, Colo. (AP) — Authorities said Friday that they were investigating problems with an emergency notification system because some residents who had signed up to get wildfire warnings never got one.
Read full articleNatalie Duran Named APCO International Co-Chair of the NJTI
March 30, 2012Last week, Natalie Duran, fire communications officer with Miami Dade Fire Rescue Department, was appointed to the position of APCO International co-chair of the National Joint TERT Initiative (NJTI). Before her appointment, Duran was the Florida representative to the NJTI Board. She replaces APCO International Life Member Brent Lee in the role.
Read full articleCarlson and Neul launch first commercially available white space radio system created for WISPs
March 30, 2012Arcata, Calif. & Cambridge, England— Carlson and Neul today announced the launch of RuralConnect, the first commercially available radio networking…
Read full articleCustom Form Generator Released as Part of ledsSuite from Zuercher Technologies
March 30, 2012Sioux Falls, SD – March 27, 2012 – With the latest product release of ledsSuite, Zuercher Technologies has announced the…
Read full articleCatalyst Awarded DHS LMR Contract
March 30, 2012FOREST, Va. — Catalyst Communications Technologies, Inc. (Catalyst) announced today it was awarded a prime contract by the Department of…
Read full articleApril 8-14: National Public Safety Telecommunications Week
March 29, 2012We are celebrating the second full week of April (April 8-14, 2012) as National Public Safety Telecommunications Week. This week,…
Read full articleDuty-Related Trauma Exposure in 9-1-1 Telecommunicators
March 29, 2012“Our research is the first to reveal the extent of emotional distress experienced by emergency dispatchers while on duty. The results show the need to provide these workers with prevention and intervention support as is currently provided for their frontline colleagues. This includes briefings and training in ways to handle emotional distress.”
Read full articleCandidate Standard: APCO ANS 3.104.1-201x: Core Competencies and Minimum Training Standards for Public Safety Communications Training Coordinator
March 29, 2012APCO is now seeking comments on the draft Core Competencies and Minimum Training Standards for Public Safety Communications Training Coordinator.
Read full articleASAP to PSAP: What Will Your Agency’s Return on Investment Be?
March 29, 2012Savings experienced by those 9-1-1 PSAPs using the Automated Secure Alarm Protocol (ASAP) to facilitate the rapid and accurate delivery of alarm notifications from alarm monitoring companies varies widely. Before delving into the two case models discussed in this article, let’s take a moment to review the difference between hard and soft savings.
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