• apcointl.org
  • Subscribe
  • Advertise
  • Buyer’s Guide
  • PSC Magazine
  • Submit Press Release
  • Contact Us
Public Safety Communications
Show Menu

NICE Introduces New Release of NICE Inform, Enhancing its Multimedia Incident Information Management Solution

Company Representative August 17, 2012 Product & Service Announcements

Ra’anana, Israel, August 13, 2012, NICE Systems (NASDAQ: NICE) today announced the introduction of its new release of the NICE Inform multimedia incident information management solution. The new release of NICE Inform builds on NICE’s advanced capabilities by giving security control centers and Public Safety Answering Points (PSAPs) the ability to integrate text, video and voice recordings from third party capture platforms into holistic incident timelines. This differentiating technology reinforces NICE’s support of Next Generation 9-1-1 and its commitment to meeting the challenge of external data integration for enhancing investigations and debriefings.

NICE Inform provides the complete picture for PSAPs, airports, public transportation systems, banks, and other markets that need to synchronize diverse multimedia for incident reconstructions used in investigations and debriefings. This information can also be used to improve future responses by helping organizations identify opportunities for training operators to help improve their skills.

The latest release of NICE Inform allows third party recordings from numerous sources to be imported into the NICE Inform organizer in various standard formats and then synchronized with NICE video and voice recordings and other multimedia input. This enables security operations to leverage their existing capture platforms to the fullest, and to reconstruct events exactly as they happened for more thorough investigations.

For example, PSAPs can now amalgamate video from citizens’ smart devices, in-car mobile video recordings, and video recordings of incidents captured on third party platforms to create comprehensive incident reconstruction timelines. A bank that uses different Video Management Systems (VMS) for ATM transactions and building security can merge video from these different systems for a complete reconstruction of any event. Mass transit systems and airports that manage surveillance video through multiple VMSs can also take advantage of this advanced technology. Using NICE Inform Version 5, they can piece together all elements into one seamless timeline, regardless of the capture platform.

“Our NICE Inform enhancements are unmatched in the industry,” said Guy Yaniv, General Manager of the Surveillance Solutions Division at NICE. “For the first time, a security operation center or PSAP can integrate multimedia recordings – text, voice and video – from different capture platforms, including external ones, into one complete incident reconstruction. This holistic picture helps improve the investigation and debriefing capabilities required during an incident or security breach.”

The NICE Security Offering addresses the needs of governments and enterprises with intent-based solutions for fighting crime and terror, by anticipating, managing and mitigating safety, security and operational risks. The offering enables capturing, analysis and correlation of data from multiple sensors and systems, including audio, video, radio, geo-location and web, providing a framework for fusing data silos into a single, holistic operational view. NICE Security solutions empower organizations to act effectively in real time to prevent, manage and investigate incidents, ensuring fast resolution and debriefing, and continuous security improvements. NICE Security solutions are deployed worldwide in transportation systems, critical infrastructures, city centers and enterprise campuses.

About NICE Systems
NICE (NASDAQ: NICE) is the worldwide leader of software solutions that deliver strategic insights by capturing and analyzing mass quantities of structured and unstructured data in real time from multiple sources, including, phone calls, mobile apps, emails, chat, social media, and video. NICE’s solutions enable organizations to take the Next-Best-Action to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets. NICE solutions are used by over 25,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies. www.nice.com.

Share Facebook 0 Twitter 0 Google+ 0 LinkedIn 0
Previous article The U.S. Navy to Deploy AT&T 9-1-1 Routing and Management Service Nationwide
Next article New World Systems’ integrated solutions will help consolidating police agencies share information

Follow @apcointl

Follow @APCOIntl
Back to top

Current Issue

PSC Magazine

  • About PSC Magazine
  • Advertise
  • Buyer’s Guide
  • Subscribe
  • Submit an Article
  • Contact the Editor
  • Privacy Policy

Inside APCO

  • About APCO
  • Membership
  • Events
  • Training
  • Technology
  • Advocacy
  • Services
  • Contact APCO

Follow Us

Copyright 2025 APCO International

Close Window

Loading, Please Wait!

This may take a second or two. Loading, Please Wait!