LONGMONT, Colo., Aug. 15, 2012— Intrado Inc., a subsidiary of West Corporation and a leading provider of 9-1-1 technology solutions, today announced Beware, the latest tool in public safety intelligence designed to quickly alert responders to potentially deadly and dangerous situations while en route, or at the location of a scene.

Beware uses a patent-pending algorithm to search, sort and score commercial records from LexisNexis^® Risk Solutions about the people, locations, vehicles and properties relevant to a specific 9-1-1 call. This data is then aggregated, correlated and presented as incident intelligence in an easy-to-read and interactive, web-based format complete with threat scores, headlines and “Be Aware” statements—all in a matter of seconds. Intrado collaborated closely with LexisNexis and other commercial data providers to seamlessly integrate relevant information into this powerful public safety tool. And because Beware is a cloud-based solution that can be securely accessed anywhere with an Internet connection, this critical information is available on any Internet-enabled device, including tablets, smartphones, laptops and desktop PCs.

Intrado has entered into an agreement with Intergraph to include Beware within its computer-aided dispatch (CAD) and mobile applications. By using Intergraph’s CAD and mobile applications along with Beware, public safety agencies can benefit from commercial intelligence throughout the entire 9-1-1-call flow. This will enable the correlated commercial intelligence gathered and displayed by Beware to be accessible throughout the entire event continuum from the Public Safety Answering Point (PSAP) through first responders. Whether information is associated with automatic location identification (ALI), automatic number identification (ANI), license plate information, address intelligence or social media hits, all personnel involved in the call are aware of any important information and potential danger.

The City of Thornton Police Department (Thornton PD) in Colorado is the first public safety agency in the country to pilot the Beware solution.

KEY FACTS

• Beware from Intrado is the first incident intelligence tool to provide PSAPs and first responders with access to billions of commercial data records such as vehicle ownership, permits, property records, relatives, purchases, Internet and social media activities.
• Beware uses a comprehensive, patent-pending, web-search algorithm that scans commercial data provided by LexisNexis and presents it as actionable intelligence, complete with threat scores, in an easy-to-read headlined format—all within seconds of an initial query.
• Beware can be included with Intergraph’s I/CAD and mobile applications to share its call-related intelligence in real time throughout an entire agency’s operation including the PSAP, first responders, field commanders and the records management system (RMS).
• Beware provides responders considerably more information about people, places and properties than what may be available to the PSAP or found in local, state and/or federal criminal databases.
• Beware is a cloud-based service that can be securely accessed through any browser (fixed or mobile) on any Internet-enabled device including tablets, smartphones, laptops and desktop computers.

SUPPORTING QUOTES

Mike Wallace, communications center manager—City of Thornton Police Department
In a country where a police officer is killed every 53 hours, I am glad to see companies like Intrado, LexisNexis and Intergraph working together to provide solutions that make a difference in the safety of our nation’s responders and citizens.

We are an Intrado call-handling and Intergraph CAD customer, so we were very excited to be the first public safety agency in the country to pilot the Beware solution. This solution works as described and is providing a whole new level of information to our officers.

Steve Lowe, vice president, business development—Intrado
Traditionally, first responders, call takers and dispatchers rely on local, state and federal records management databases as their main source for person, vehicle and other information. Beware provides access to massive amounts of commercial data not previously available to them.

Beware is unique in that it searches billions of commercial data points; scores the results for potential threats; and presents the data as informational headlines a responder can use to make a difference in the outcome of a situation.

Matt Harcourt, vice president, alliances—LexisNexis
While we have been providing public safety investigators highly detailed reports for some time, the use of this valuable information by PSAPs and first responders was limited. Intrado’s Beware platform effectively scores and deciphers LexisNexis information, which can then be used in the active PSAP and first responder environment.

Steve Marz, vice president, strategy and business development—Intergraph
With the Intrado Beware application’s ability to correlate 9-1-1 location information to commercial data sets like LexisNexis and deliver headlined information along with our CAD and mobile applications, we are providing our customers with a new level of real-time, situational awareness across the entire agency and at the point of engagement.

SUPPORTING RESOURCES

Call: 1.877.262.3775

Website: www.intrado.com

Twitter: @Intrado

Facebook: http://www.facebook.com/intrado

About Intrado
In business for more than 30 years, Intrado, a subsidiary of West Corporation, has maintained a focus and passion for saving lives and supporting the needs of public safety. Agencies and telecommunication service providers throughout the world depend on Intrado for emergency communication services and technology. Intrado’s dedicated focus on emergency communications technology allows the company to continue pioneering network innovations that improve emergency response. For more information, visit www.intrado.com, or follow Intrado on Facebook and Twitter for the latest news.

About LexisNexis Risk Solutions
LexisNexis^® Risk Solutions (www.lexisnexis.com/risk/) is a leader in providing essential information that helps customers across all industries and government predict, assess and manage risk. Combining cutting-edge technology, unique data and advanced scoring analytics, we provide products and services that address evolving client needs in the risk sector while upholding the highest standards of security and privacy. LexisNexis Risk Solutions is part of Reed Elsevier, a leading publisher and information provider that serves customers in more than 100 countries with more than 30,000 employees worldwide.

Our government solutions assist law enforcement and agencies with deriving insight from complex data sets, improving operational efficiencies, making timely and informed decisions to enhance investigations, increasing program integrity, and discovering and recovering revenue.

About Intergraph
Intergraph is the leading global provider of engineering and geospatial software that enables customers to visualize complex data. Businesses and governments in more than 60 countries rely on Intergraph’s industry-specific software to organize vast amounts of data to make processes and infrastructure better, safer and smarter. The company’s software and services empower customers to build and operate more efficient plants and ships, create intelligent maps, and protect critical infrastructure and millions of people around the world.

Intergraph operates through two divisions: Process, Power & Marine (PP&M) and Security, Government & Infrastructure (SG&I). Intergraph PP&M provides enterprise engineering software for the design, construction, operation and data management of plants, ships and offshore facilities. Intergraph SG&I provides geospatially powered solutions including ERDAS technologies to the public safety and security, defense and intelligence, government, transportation, photogrammetry, and utilities and communications industries. Intergraph Government Solutions (IGS) is an independent subsidiary for SG&I’s U.S. federal business.

Intergraph is a wholly owned subsidiary of Hexagon AB (Nordic exchange: HEXA B). For more information, visit www.intergraph.com and www.hexagon.com.

About the City of Thornton Police Department
The City of Thornton Police Department is composed of 160 commissioned police officers and 63 non-commissioned employees. It is headed by Chief Randy Nelson and operates under three divisions (Administration, Detectives and Patrol), each overseen by a deputy chief.

It is the mission of the Thornton Police Department to preserve safety and help maintain the quality of life in the City of Thornton through professional, ethical, impartial and community-oriented law enforcement services.

The emphasis of the Police Department is crime prevention and deterrence through an on-going partnership between the police department and the community it serves.