The Indiana Chapter of APCO, the Integrated Public Safety Commission (IPSC) and Interstate Battery are working with the Federal Office of Emergency Communications (OEC) on bringing a workshop to Indiana for Communications Center Managers.

Date: May 7-8, 2013
Time: 0800-1630
Location: IPSC Communications Training Center (CTC), 8468 East 21st Street. Indianapolis, IN 46219

This workshop is designed to help Public Safety Communications Center (PSCC) [both PSAPs and dispatch centers] supervisors and managers assess operations and readiness as they relate to call processing and interoperable communications capabilities. The offering also will involve and benefit law enforcement, fire, emergency medical services (EMS), and emergency management agency’s utilizing PSCC services. It focuses on PSCC procedures to effectively process and disseminate information for public safety response and the capability to effectively establish interoperable or response-level emergency communications with other jurisdictions, disciplines, and agencies.

This one and a half day workshop will assist PSCC managers to assess their current operations and enhance their short- and long-term planning initiatives. OEC/ICTAP SMEs will conduct the workshop in a seminar-style venue and share examples of best practices from throughout the Nation. During the workshop, participants from one or more PSCCs will discuss current PSCC operations for supporting inci-dents or events, whether from the normal PSCC facilities or from alternate locations, such as incident based dispatch operations in the field. Operations personnel from law enforcement, fire, and EMS will also be encouraged to attend and to par-ticipate during the workshops, which are designed to provide an understanding of current PSCC operations issues and topics and their impact on interoperable and response-level emergency communications in the field.

This workshop can assess and enhance:

• Current and long-term strategies for PSCC operations
• Tactical/incident-based dispatch policies and procedures
• Developing policies/procedures for incident-based dispatch
• Developing training program for incident-based dispatch

If you have any questions or if you would like to register please send an email containing your name, agency and contact information to inapcopres@gmail.com.

Lunch will be provided on May 7th by Interstate All Battery Center.

Class size is limited to 30 participants. If you have enough interest we can schedule a second class May 9–10, 2013.