Alexandria, VA – Residents in Speedway, Ind., now have the added strength of APCO Institute Emergency Medical Dispatch behind their 9-1-1 call center because the Speedway Police and Fire Communications recently implemented the program.

The APCO Institute EMD Program, based on EMD guide cards and software, is a systematic way to manage emergency medical service (EMS) resources in an organized and effective manner and to provide medical assistance to callers, when needed, until medically trained field response units arrive at the scene.

“APCO has provided us with an efficient, intelligent solution to maintaining the highest level of training in emergency medical dispatching with an easy implementation process that keeps us accountable to the community we serve,” said Sarah Edie, Administrative Coordinator for Speedway Police and Fire Communications.

Employees of the Speedway Police and Fire Communications service a population of approximately 12,000 with one supervisor, nine full-time operators and three part-time operators that receive a call volume between 35,000 and 40,000 annually.

“The APCO Institute welcomes the Speedway Police and Fire Communications Center as an EMD User Agency and looks forward to working with their staff to provide EMD services to their area,” said APCO Institute Director Julie Troutman.

About APCO International™ (www.apcointl.org)

APCO International is the world’s largest organization of public safety communications professionals.  It serves the needs of public safety communications practitioners worldwide – and the welfare of the general public as a whole – by providing complete expertise, professional development, technical assistance, advocacy and outreach.