Archive
APCO Announces ANSI Approval of Standard Public Safety Communications Instructors
February 6, 2014APCO International received final approval from ANSI on February 3, 2014 for an American National Standard (ANS) that identifies “core competencies and minimum training standards for public safety communications instructor.”
Read full articleTelecommunicator Spotlight: Heather Hanson
February 6, 2014As a dispatcher, Hanson possesses the vital skills necessary to be successful in the job. She is able to talk to people, build rapport, think quickly on her feet and outside the box, and she handles stress effectively.
Read full articleNew York Couple Charged After Toddler Calls 9-1-1 15 Times
February 4, 2014Authorities have charged a northern New York woman and her boyfriend because the woman’s 2-year-old daughter used their cellphones to dial 9-1-1 a total of 15 times last month.
Read full articleUtah: Proposed Bill Would Require Consolidated Dispatch Centers
February 4, 2014Following the death of a Draper man who failed to get prompt emergency medical assistance, Salt Lake County leaders again Monday pushed for a consolidated 911 dispatch system.
Read full articleIllinois: Consolidated 9-1-1 Clears Hurdle in Lake Forest, Lake Bluff
February 3, 2014Lake Forest’s city leaders took the first step to entering an agreement with Lake Bluff, Highland Park and Glenview for centralized emergency 9-1-1 dispatch services Tuesday night, Jan. 21, by unanimously approving a resolution to draft a contract to set up the arrangement.
Read full articleYork County Department of Emergency Services Completes Successful Dispatch Upgrade
February 3, 2014York County Department of Emergency Services, Pennsylvania, has implemented new 9-1-1 technology that is streamlining the County’s emergency dispatch process.
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