Archive
Telecommunicator Spotlight: Inger Priegel
May 22, 2014Like most dispatchers, she enjoys the fast-paced calls that present a lot of excitement. However, she recognizes the importance of her role in all calls that she takes and never loses sight of that fact.
Read full articleGem County (Idaho) Embarks on 9-1-1 Address Point Field Verification Project
May 20, 2014The project includes countywide address point field verification, updating several of Gem County’s GIS data layers, and installing public safety mapping capabilities in the 9-1-1 call center and emergency response vehicles.
Read full articleThurston County (Wash.) Completes 9-1-1 System
May 20, 2014Working with Motorola Solutions, Thurston County’s system features 13 radio consoles for 9-1-1 dispatchers, radio and equipment for the 9-1-1 tower and 22 remote radio sites.
Read full articleMeteor Prompts 9-1-1 Calls in South Carolina
May 20, 2014Before 9-1-1 calltakers got word from the weather service, they sent police to investigate several calls they received about an explosion.
Read full articleAPCO International Announces 2014 Award Winners
May 19, 2014This year, APCO received more than 200 nominations from across the country. The award recipients demonstrated the highest levels of professional conduct and outstanding performance in the line of duty.
Read full articleTelecommunicator Helps 8-Year-Old Girl Deliver Baby Brother
May 16, 20148-year-old Jazmine McEnaney called for help at 7:02 a.m. She told the 9-1-1 calltaker, “My mom is pregnant and her water just broke. She is in so much pain.”
Read full articleText-to-9-1-1 Slowly Becoming a Reality in Ohio
May 15, 2014Though local 9-1-1 coordinators support the concept, they say it could be years before their counties can offer the service. They cite a lack of statewide coordination and the cost to change a decades-old way of directing emergencies.
Read full articleChapter News: Orange County (Calif.) and Cobb County (Ga.)
May 15, 2014From California to Georgia, fresh spring weather and surprise guests ring in the season for APCO Chapters to honor the accomplishments of their own.
Read full articleSpillman and HigherGround Announce Software Interface
May 15, 2014The new interface connects Spillman’s Computer-Aided Dispatch (CAD) modules and HigherGround’s public safety recording and evaluation tools.
Read full articleSmart Horizons and APCO Prepare for Text-to-9-1-1 Availability
May 14, 2014In anticipation of the agreed-upon May 15 deadline, Smart Horizons and APCO International will offer a text-to-9-1-1 feature in their all-in-one call handling software, 9-1-1 Adviser, in late spring.
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