SunGard Public Sector Implements 2^nd ASAP Interface Solution

SunGard Public Sector has successfully implemented its second Automated Secure Alarm Protocol (ASAP) interface. Morgan County, Ala. received its first production alarm call directly into ONESolution CAD on Friday, August 8. Morgan County’s first production call came from Monitronics Security and was a residential alarm. The ASAP Alarm Interface is based on the ANSI/APCO/CSAA 2.101.2-2014 standard for alarm monitoring companies to directly transmit alarm event data into the appropriate CAD system. This direct computer to computer interface dramatically reduces alarm response times and human error by removing the requirement for a voice call between the alarm monitoring company and the 9-1-1 center. In addition, it frees up valuable telecommunicator time to answer 9-1-1 calls and assist other callers. The Morgan County ASAP implementation is the first in the state of Alabama.

Central Station Alarm Association Releases Video about the ASAP Project

In other ASAP news, the Central Station Alarm Association has released a video about the ASAP project. The video focuses on the successful experiences through the use of the ASAP program at the City of Richmond VA and the City of Houston, Texas. The video can be viewed at this link: ASAP Video