San Diego, CA ‐ TriTech Software Systems proudly reports a strong mid-year performance resulting from over 30 successful system implementations and 53 customer transitions to cloud-based solutions. Several projects completions open bandwidth for the Operations Team to focus on many new projects from the strong backlog of sales bookings.

System Go-Lives include:
• Big Rapids (MI)
• Brockton Fire (MA)
• Bucks County – Penndel PD and Langhorne PD (PA)
• Butler County Sheriff (OH)
• Collierville Police (TN)
• Darien Police (CT)
• Department of Parks and Recreation – Norcom and Surcom (CA)
• Duxbury Police (MA)
• Elkhart County Jail (IN)
• Gloucester Police and Fire (MA)
• Graham PD (NC)
• Greeneville Police (TN)
• Hamilton County 9-1-1 Emergency Communications District (TN)
• Hamilton Police (OH)
• Hendersonville Police (TN)
• Integrity Ambulance Service (OH)
• Knoxville Police (TN)
• Lake County Sheriff’s Office (IL)
• Lucas County (OH)
• Marlborough Police Department (NH)
• Monroe County Sheriff (WI)
• North Shore Long Island (NY)
• North Smithfield Fire & Rescue (RI)
• Northstar Paramedic Services (AL)
• Orange County Sheriff’s Department (CA)
• Pennsylvania Ambulance (PA)
• Pittsburg Police (NH)
• Plymouth County Sheriff (MA)
• Sedgwick County (KS)
• Sherborn Fire (MA)

Hamilton County 9-1-1 Emergency Communication District, the primary public safety answering point for one of the largest counties in Tennessee, went live on Inform 911, TriTech’s 911 call handling solution. TriTech’s implementation team worked diligently to deliver TriTech 911 on time and within budget. Inform 911 supports 41 positions in the main center and 29 positions in their backup center.

TriTech’s Operations Team successfully transitioned 53 customers from its on-premise billing and electronic patient care reporting (ePCR) solutions to its cloud-based counterparts. TriTech has over 275 customers on its EMS cloud-based solutions – TriTech.com Billing and TriTech.com ePCR. TriTech.com Billing is the EMS industry’s leading cloud-based solution for EMS billing, reimbursements, and collections. When integrated with TriTech.com ePCR, up to 90% of the data entry is defaulted into the EMS billing program, thereby eliminating repetitive data entry for the billing staff and allowing them to focus on other areas, such as collections or catching up on backlogged work.

Big Rapids Police Department went live as the first agency using TriTech.com Analytics, a cloud-based reporting and analytics solution. TriTech has partnered with Nlets, the premiere interstate justice and public safety network, as the hosting facility for its public safety cloud applications – TriTech.com IQ and TriTech.com Analytics. Combined with IQ which aggregates 911, CAD, RMS, and Jail data into one common repository, TriTech.com Analytics provides visual dashboards to transform complex data from multiple disparate systems into easy-to-understand views.