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Product & Service Announcements

Sepura Launches DMR Tier III Portfolio

October 15, 2014

Sepura announces today the availability of its DMR Tier III solution to the global market.

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Operations

Telecommunicator Spotlight: Donovan Magginis

October 10, 2014

Maginnis points out that there are a number of important skills necessary to perform in the role of call taker/dispatcher: multi-tasking, good decision-making, the ability to visualize and know what the officer is doing on the radio as well as the ability to empathize and understand what the caller is dealing with.

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Product & Service Announcements

Harris Communications Boosts Wireless Connections with State-of-the-Art In-Building DAS

October 10, 2014

The system involves a small group of antennas that connects to a main power source and utilizes high-tech equipment, such as cell repeaters and central controllers, to create the most reliable wireless connection.

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Industry

Hearing the Case for a 9-1-1 Upgrade in Manatee County (Fla.)

October 10, 2014

Installed in 2007, Manatee County’s latest 9-1-1 system is already considered “obsolete” and public safety officials are anxious to replace it with the latest Next-Generation 9-1-1 technology.

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Industry

Allegheny County (Penn.) Touts $109K Saved at 9-1-1 Center

October 10, 2014

Recent hires at Allegheny County’s 9-1-1 dispatch center appear to have reined in escalating overtime costs.

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Product & Service Announcements

Quintron’s AccessNsite Brings Security and Peace of Mind to Kettering City Schools

October 9, 2014

Santa Maria, CA (October 9, 2014) – Quintron Systems, Inc. (quintron.com), the recognized leader in advanced interoperable voice systems and…

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Industry

DeSoto County (Miss.) 9-1-1 Board Lauds Glitch-free Dispatch in Flood

October 3, 2014

The DeSoto County (Miss.) Emergency 9-1-1 District Commission approved a tentative fiscal 2015 budget and noted flawless first-response dispatch and communications service during a Sept. 11 storm and flooding.

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Uncategorized

Glitches Could Force Quicker 9-1-1 Upgrades in Butler County (Penn.)

October 3, 2014

Two recent glitches with the Butler County (Penn.) emergency dispatch system may signal that the county needs to act faster on an upgrade, county commissioner Bill McCarrier said.

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Uncategorized

Utah 9-1-1 Dispatchers Honored for Work in Saving Woman’s Life

October 3, 2014

The quick decisions of dispatcher Yvonne Gale and Courtney Soffel helped save a pregnant woman’s life

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APCO

Interim Ebola Virus Disease Guidance for 9-1-1 PSAPs, EMS and Medical First Responders Now Available

October 3, 2014

Guidance for handling inquiries and responding to patients with suspected Ebola symptoms, and for keeping workers safe.

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