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Product & Service Announcements

New Era Begins for Emergency Calls in Dudley (Mass.)

November 26, 2014

It’s been nearly a year since Webster and Dudley sealed the agreement that formed the SWCCC, a regional emergency dispatch center.

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Industry

9-1-1 Dispatchers Go Up in the Mountains for a Lesson on Backcounty Rescues

November 24, 2014

While dispatchers transmit orders and information to direct backcountry rescue personnel on a regular basis, most have no experience with the highly specialized teams and tactics, particularly those that go into a winter operation. They watched demonstrations by medical helicopters and avalanche search dogs, learned about skier safety and rescue protocols.

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Product & Service Announcements

9-1-1 Dispatchers Go Up in the Mountains for a Lesson on Backcountry Rescues

November 24, 2014

Viewing the scale and topography drives home importance of location specificity and call details.

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Product & Service Announcements

West Coast Agency Selects Intergraph Public Safety Solutions for Consolidated Dispatch

November 24, 2014

Pierce County, Washington to utilize interoperable CAD, mobile and analytics.

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Operations

Life Skills: When Should You Stay Home Sick From Work?

November 24, 2014

If you wake up in the middle of the night with a fever, stomach ache or back pain, how do you know whether or not your symptoms justify staying home from work?

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APCO

APCO Applauds Commission’s Actions to Improve 9-1-1 Reliability and Ensure Public Safety Values are Preserved in the Technology Transition

November 21, 2014

Today, the Federal Communications Commission (Commission) launched two proceedings related to the provision of 9-1-1 services.

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Industry

Pa. County to Join Growing 9-1-1 Network

November 21, 2014

By the first week of December, Butler County will be part of an evolving network of counties that share telephone routing equipment for their 9-1-1 dispatch centers.

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APCO

FCC Signals Support, Issues Public Notice on APCO, NENA, Carriers Location Accuracy Plan

November 20, 2014

Since last Friday’s bulletin notifying you of APCO’s success in joining with NENA to reach a landmark consensus plan with the nation’s four largest carriers to improve wireless 9-1-1 location accuracy for both indoor and outdoor calls, we have made significant progress.

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Product & Service Announcements

AZ Research Shows 9-1-1 Dispatchers Giving CPR Instruction Saves Lives

November 18, 2014

Guidelines for bystanders before responders arrive cited at Heart Association meeting.

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Product & Service Announcements

Lexington (Ky.) Public Safety Agencies No Longer Hamstrung by Proprietary Comm System

November 18, 2014

The Tait portables and mobiles will provide Lexington’s police officers with enhanced audio quality, noise reduction and encrypted connections.

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