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IJIS Institute Releases ASAP to PSAP Case Study on Standards and Outcomes

Company Representative January 3, 2018 Product & Service Announcements

Ashburn, Virginia, December 21, 2017 – a nonprofit organization focused on mission-critical information sharing for justice, public safety and homeland security – has released a white paper, ASAP to PSAP Case Study on Standards and Outcomes. The IJIS Public Safety Technical Standards Committee (IPSTSC) created the case study to help computer aided dispatch (CAD) service providers, consultants, practitioners and systems integrators to understand ASAP benefits.

The ASAP to PSAP Case Study on Standards and Outcomes will provide background on why Automated Secure Alarm Protocol (ASAP) to Public Safety Answering Point (PSAP) is important and what it takes to get started in its implementation. Although several papers and presentations exist on the ASAP project, no single paper compiles all relevant information together in one place. The study will answer questions not covered in other documents.

ASAP is a standard data exchange format for electronically transmitting information between an alarm monitoring company and a PSAP. This data exchange can replace the telephone calls between the alarm monitoring company operator and the 9-1-1 PSAP call taker. ASAP was developed over a nearly five-year period with three goals in mind:
1. Eliminate the telephone calls between the alarm monitoring company and the 9-1-1 PSAP.
2. Eliminate miscommunication between the alarm monitoring company operators and the 9-1-1 PSAP call takers.
3. Decrease processing and response times to alarm-related calls for service with the objective of an increase in law enforcement apprehensions made, a decrease in fire duration and damage, and better medical outcomes with lives saved.

Ashwini Jarral, executive director of the IJIS Institute, said, “This case study will provide a path for computer aided dispatch (CAD) service providers, consultants, practitioners and systems integrators to understand ASAP benefits and begin to take the steps to gain greater participation in the ASAP-to-PSAP program.”

While several members of the IJIS Public Safety Technology Standards Advisory Committee were involved at some level in the creation of the white paper, the key contributors were:

Principal Authors:
• Becky Ward, FATPOT Technologies
• Bill Hobgood, City of Richmond, Virginia
Principal Contributors:
• Nate Daniels, Northrop Grumman
• Rochelle Danielson, Versaterm
• Valeria Ferrell, TriTech Software Systems
• Anita Ostrowski, Vector Security
You can read the ASAP to PSAP Case Study on Standards and Outcomes and other white paper resources at http://www.ijis.org/?page=Reference_Papers.

The purpose of IPSTSC is to promote and contribute to the development of technical and functional standards for public safety information technology components, to provide industry input and policy review on technical matters faced by the public safety community, and to oversee IJIS Institute projects assigned to the committee.

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