Westport Awards Federal Engineering Contract for Emergency Communications Center Consulting Services
FAIRFAX, VIRGINIA, May 21, 2018 — The Town of Westport, Connecticut, has awarded Federal Engineering, Inc. (FE) a contract to examine and make recommendations regarding the proposed consolidation and relocation of the Town of Westport and Town of Fairfield emergency communications center.
In announcing the contract, Mr. Ronald F. Bosco, FE’s President and CEO, said: “Federal Engineering’s PSAP consulting practice continues to enjoy robust growth. We are proud to assist the Towns of Westport and Fairfield in determining the future of their public safety communications operations.”
The goals of the project include:
Relocation of the existing emergency communication centers to a new location
Consolidation of the Fairfield Emergency Communications Center, Westport Police Dispatch Center, and the Westport Fire Department Dispatch Center into one emergency communications center / 9-1-1 PSAP serving both communities;
Developing an oversight body and management structure that will meet the needs of the new, consolidated center;
Leveraging advances in public safety technology to improve operations in the most cost-effective manner possible
FE will apply its decades of PSAP consulting experience in assisting the Towns to meet these goals.
Captain Donald Smith, Commander of the Fairfield Support Services Bureau indicated the following mandatory requirements in the search for a consulting firm:
The consultant must have experience in providing consulting services to other municipalities in the areas of emergency communication center / 9-1-1 PSAP consolidation;
The consultant must have knowledge of current emergency communication center structures, management and oversight models, staffing models, and industry best practices;
The consultant will have the ability to conduct data collection, on-site interviews, site visits, and on-site observations
The consultant must have the ability to provide a final analysis, recommendations, and a final written report detailing all findings and recommendations;
The consultant is an American National Standards Institute Development Organization (ANSI SDO).