CHICAGO, Ill., October 18, 2018 — Solacom customers now have new options for accurately locating 9-1-1 calls from wireless devices. Recent announcements by Apple and Google will allow PSAPs with the Solacom Guardian Call Handling Solution to easily leverage the device-based location data that smartphones provide when a 9-1-1 call is made.

Earlier this month, Apple announced that device-based location information from new iOS 12 smartphones will be available to PSAPs later this year. Recently, Google announced that device-based location data provided by Android phones will also be available to PSAPs. PSAPs using the Solacom Guardian 9-1-1 Call Handling solution can leverage the information from both wireless device operating systems to pinpoint the location of wireless 9-1-1 calls.

Location data from devices running Apple’s iOS 12 and Google’s Android will be available to Solacom customers through the RapidSOS NG9-1-1 Clearinghouse.

“Our partnership with RapidSOS allows us to bring this additional, life-saving, location data to PSAPs,” says Nancy MacDonald, Solacom’s vice president of business development. “The Guardian 9-1-1 Call Handling solution includes a powerful feature that allows it to query third-party databases to access device-based location information from smartphones when a 9-1-1 call is made. The solution can be easily configured to query the NG911 Clearinghouse from RapidSOS for this device-based location data.”

The device-based location data from wireless devices will be displayed as supplemental data and will not replace existing Automatic Location Information (ALI) data presented by the Guardian 9-1-1 Call Handling solution.

For more information about the integration of RapidSOS NG9-1-1 Clearinghouse functionality with the Solacom Guardian 9-1-1 Call Handling solution, visit the Solacom Insights blog.