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United Way’s Coronavirus Call Center Helps Control 9-1-1 Call Volume

External News Source April 24, 2020 9-1-1 & COVID-19

The call center was designated by the county as the official health screener for COVID-19 in an effort to control the volume of calls to 9-1-1.

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Previous article Valley (OH) Public Safety Telecommunicators Receive Fewer Calls Since "Stay at Home" Order
Next article Hennepin County (MN) Public Safety Telecommunicators Adjust Their Workflow Around the Pandemic

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