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Local Public Safety Telecommunicators Act as ‘Voice in the Dark’ for Those Frightened by Pandemic
April 17, 2020The number of calls asking for information about COVID-19 and reporting domestic situations and theft are up.
Read full articleNorth Shore Regional 911 Center Receives APCO Agency Training Program Certification
April 17, 2020North Shore Regional 911 Center, MA, has received Agency Training Program Certification, a Project 33® Initiative, from the Association of Public-Safety Communications Officials (APCO) International.
Read full articleHonoring the Unseen First Responders
April 16, 2020During the COVID-19 pandemic, public safety telecommunicators are taking extra steps to keep other first responders safe.
Read full articlePublic Safety Telecommunicators Play Important Role Amid COVID-19 Pandemic
April 16, 2020During the COVID-19 pandemic, public safety telecommunicators are playing an even more important role to the community.
Read full articleOrange County Fire Rescue Training Some of Their Own to Become Public Safety Telecommunicators Due to Coronavirus
April 16, 2020They would be called into action only if the work force was hit hard staffing wise due to this COVID…
Read full articleVentura County Public Safety Telecommunicators Prepare for Worst Case: An Inundation of COVID-19
April 14, 2020Ventura County (CA) fire officials say they have looked at what happened elsewhere from Washington State to New York where 9-1-1 systems…
Read full articleAtlanta Girl, 9, Is Collecting Thank You Cards for First Responders
April 14, 2020Jaida Burke has been thanking local frontline workers for their service with her collected “Kindness Cards.”
Read full articleSt. Clair County (MI) Public Safety Telecommunicators Voice of Calm During Coronavirus Pandemic
April 14, 2020They stand between first responders and the coronavirus by screening for symptoms of the virus among callers.
Read full articleLeon County EMS and CDA Use Procedures to Protect Paramedics and Patients
April 14, 2020Leon County (FL) EMS and public safety telecommunicators at the Consolidated Dispatch Agency (CDA) are working with new procedures designed…
Read full articlePublic Safety Telecommunicators Handling Changes From COVID-19
April 14, 2020Handling calls during the outbreak “is a whole different deal from what we are used to.”
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