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Cherokee County E 9-1-1 Receives APCO Agency Training Program Certification
April 3, 2020Cherokee County E 9-1-1, GA, has received Agency Training Program Certification, a Project 33® Initiative, from the Association of Public-Safety Communications Officials (APCO) International.
Read full articleState Officials Say No to 9-1-1 Requests for Coronavirus List
April 2, 2020Emergency responders asked for addresses of those who tested positive for the virus. Georgia public health officials rejected the request, saying it would cause a false sense of security because testing is limited.
Read full articleEmergency Communications Center, EMS Teams Change Protocol in Response to Coronavirus
April 2, 2020G.J. Willden, medical director of the Sanpete County Ambulance Associations (Utah), said public safety telecommunicators would ask about COVID-19 symptoms and responders will wear protective medical gear. They may also take precautions by standing 6 feet from subjects on the scene.
Read full articlePhoenix Fire Department Reports Fewer Calls Amid Coronavirus Outbreak
April 2, 2020Calls for car accidents, low blood sugar and injuries resulting from moving around in the community have all fallen as people stay at home in response to the virus.
Read full articlePublic Safety Telecommunicators Hand out Free Meals to Truck Drivers
April 2, 2020A group of South Carolina public safety telecommunicators offered a gesture of appreciation for truck drivers helping ship goods and…
Read full articleCounty Officials: 9-1-1 for Emergencies, Not to Report Businesses
April 1, 2020Beaver County (Penn.) Emergency Services Director Eric Brewer said non-emergency calls to 9-1-1 have fallen off after an initial surge in residents calling to report non-essential business that are open.
Read full articleShow Appreciation for Public Safety Telecommunicators
April 1, 2020Telecommunicators are on the job, responding with speed and calmness to assist citizens when they need it most.
Read full articlePublic Safety Telecommunicators Brave COVID-19 Risks To Help Protect Responders on Front Lines
April 1, 2020Grayson Gusa, president of the North Carolina APCO chapter, noted that the state’s telecommunicators continue to come to work in crowded conditions serving the public despite danger to themselves and their families
Read full articleResponders Shed Light on Coronavirus 9-1-1 Calls
April 1, 2020Battalion Chief Kenneth Turner of the Albany Fire Department (Ga.) said emergency callers were not being truthful about their COVID-19…
Read full articleCounty Officials Discuss Operations, Communications Contingency Plan
April 1, 2020Franklin County Regional Communications Center (Maine) public safety telecommunicators wrote a continuity of operations plan in case sheltering in place became necessary. County officials unanimously approved the plan that would have teams of four dispatchers working in two week rotations.
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