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APCO

Rogers Central Dispatch Receives APCO Agency Training Program Certification

May 15, 2020

Alexandria, VA – Rogers Central Dispatch, AR, has received Agency Training Program Certification, a Project 33®Initiative, from the Association of…

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Product & Service Announcements

Over 1,500 Jurisdictions Nationwide Leveraging the Power of GeoComm GIS Data Hub

May 14, 2020

St. Cloud, MN:  GeoComm, a leader in Public Safety GIS solutions, is excited to announce that over 1,500 jurisdictions across…

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9-1-1 & COVID-19

Dramatic Drop in Bay Area 9-1-1 Calls During the Pandemic

May 13, 2020

The theory is that people may be afraid to go to the hospital because of COVID-19 or they may be…

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APCO

APCO International Announces 2020 Award Winners

May 7, 2020

APCO International is pleased to announce the winners of the 2020 Public Safety Communications Awards and Technology Leadership Awards. The winners will be recognized during the Opening General Session at APCO 2020, APCO’s Annual Conference & Expo, taking place August 2-5 in Orlando, FL.

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9-1-1 & COVID-19

Coronavirus Cautions Causing 9-1-1 Hesitation in Tolland County (CT)

May 7, 2020

Residents are waiting too long to call for help during true emergencies over fears of breaking “stay at home” orders.

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9-1-1 & COVID-19

‘It’s What We Do.’ Public Safety Telecommunicators Work Behind the Scenes to Relieve Coronavirus Fears

May 6, 2020

Calls for help with illnesses are common for Lexington public safety telecommunicators to receive, but the way those emergencies are…

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9-1-1 & COVID-19

Frederick County (MD) 9-1-1 Call Center Takes Steps to Protect Call-Takers, Public Safety Telecommunicators

May 5, 2020

Working from home isn’t an option during the pandemic, so call center managers are doing what they can to keep…

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9-1-1 & COVID-19

NYC 9-1-1 Calls Fall to Multi-Year Low Weeks After Record High: FDNY

May 1, 2020

Record 9-1-1 calls at the height of the city’s coronavirus pandemic have now dropped to a multi-year low.

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9-1-1 & COVID-19

9-1-1 Calls During Coronavirus: How Things Have Changed

May 1, 2020

Emergency communication centers for 9-1-1 in Onondaga County (NY) are used to handling about 1,200 calls per day, but since…

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9-1-1 & COVID-19

Coronavirus Changes: Public Safety Telecommunicators Ask More Questions, Officers Get Temps Taken

May 1, 2020

Even if the calls are not health related, public safety telecommunicators ask the caller if they’re experiencing COVID-19 symptoms or…

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