Alexandria, VA – Milwaukee County Office of Emergency Management 911 Communications, WI, has received Agency Training Program Certification, a Project 33® Initiative, from the Association of Public-Safety Communications Officials (APCO) International.

Public safety agencies use the APCO International Agency Training Program Certification as a formal mechanism to ensure their training programs meet APCO American National Standards. Initial and continuing training for public safety telecommunicators is important as they provide essential services to the public in an expanding and rapidly changing environment.

“Because the nature of the work performed by public safety telecommunicators continues to evolve, effective initial training and continuing education are crucial to maintaining the skill set required to successfully execute day-to-day tasks,” said APCO International President Margie Moulin. “Attaining APCO’s Agency Training Program Certification clearly demonstrates an agency’s commitment to the community they serve.”

For more information about the Agency Training Program Certification process, visit www.apcointl.org/p33/.