APCO’s Chief Counsel Jeff Cohen led a discussion with a panel of 9-1-1 directors on the impact of evolving technology in the emergency communications center.

The conversation examined how deployment of Next Generation 9-1-1, meaning the ability to receive, analyze, and process photos, videos, and other data, can enhance emergency response and the importance of seamless interoperability for ECCs. The 9-1-1 directors highlighted the need for federal funding to deploy end-to-end Next Generation 9-1-1 solutions across the country.

Panelists includeld Eddie Reyes, Director, Prince William County (VA) Department of Public Safety Communications; Kimberly Burdick, Communications Director, Chouteau County (MT) Sheriff’s Office; Joell Kight, Communications Manager, Fauquier County (VA) Sheriff’s Office, Communications Division.