Alexandria, VA – The Association of Public-Safety Communications Officials (APCO) International received final approval from the American National Standard Institute (ANSI) for publication of a new standard titled APCO ANS 3.111.1-2022 Detecting Early Warning Symptoms of Stress in Public Safety Telecommunicators on November 7, 2022.

This ANS is intended to equip industry stakeholders, both individuals and emergency communication centers alike, with the tools and perspectives necessary for a proactive approach to detecting and mitigating the stress-related challenges indicative of the job of the public safety telecommunicator.

“Today’s world of emergency communications centers requires us to place a greater emphasis on stress management in anticipation of the increased sources of stress,” said Angela R. Batey, President of APCO International. “Because the effects of prolonged exposure to stress appear, first, as early warning symptoms, it is paramount we recognize those symptoms.”

The standard can be found on the APCO website standards page.

For more information about APCO standards email us at apcostandards@apcointl.org.

APCO International® (www.apcointl.org)
APCO International is the world’s oldest and largest organization of public safety communications professionals and supports the largest U.S. membership base of any public safety association. It serves the needs of public safety communications practitioners worldwide – and the welfare of the general public – by providing complete expertise, professional development, technical assistance, advocacy, and outreach.