Alexandria, Va. – The Association of Public-Safety Communications Officials (APCO) International released the Core Competencies and Minimum Training Standards for Public Safety Communications Training Coordinator (APCO American National Standard (ANS) 3.104.1-2012) after receiving final approval from the American National Standards Institute (ANSI) December 7, 2012.

This Standard focuses on competencies and training for a position typically tasked with the planning, development, coordination, implementation, and administration of training within an agency. The Public Safety Communications Training Coordinator provides training and guidance to employees in order to achieve the agency’s mission, while providing service to the public and emergency responders. This standard refers to the function of the position commonly titled “Training Coordinator;” however, agencies may title the position differently. The purpose of this standard is to provide a consistent foundation for the knowledge, skills, and abilities needed to fulfill this critical function.

“Oversight of the agency training programs for Public Safety Telecommunicators is critical. Appropriate training helps to ensure professional, reliable and timely service to our communities,” said APCO President Terry Hall. 

This standard, along with other APCO ANS may be downloaded at www.apcostandards.org. For questions regarding APCO Standards, please email standards@apcointl.org.

About APCO International™ (www.apcointl.org)
APCO International is the world’s largest organization of public safety communications professionals.  It serves the needs of public safety communications practitioners worldwide – and the welfare of the general public as a whole – by providing complete expertise, professional development, technical assistance, advocacy and outreach.