NICE Systems Completes Project 25 Interoperability Testing with Cassidian Communications
RA’ANANA, ISRAEL – NICE Systems today announced that its audio recording solution has successfully completed interoperability testing with Cassidian Communications Inc., an Airbus Group Inc., Company, CORP25 radio trunking system. The integration enables public safety agencies and other security organizations to communicate across multiple vendors’ systems that are based on P25 industry standards.
As public safety agencies migrate to P25 systems they require an interoperable solution to record these types of communications and metadata. The integration of the NICE and Cassidian Communications systems provides this functionality along with the ability to quickly retrieve and reproduce incidents using captured radio call criteria such as talk-group and radio event data.
The combined solution also leverages NICE Inform, a multimedia incident information management solution that’s Next Gen (NG) 9-1-1 compatible. With NICE Inform, P25 radio communications, 9-1-1 calls, screen recordings, video and other multimedia information can be seamlessly assembled into a synchronous incident timeline for comprehensive investigations.
“With this certification, NICE customers worldwide can confidently migrate to a Cassidian Communications P25 environment while also leveraging the enhanced multimedia incident reconstruction capabilities of NICE Inform,” said Yaron Tchwella, President of the NICE Security Group. “This will also ensure that they are well prepared to manage multimedia communications, which will be integral to NG 9-1-1.”
“Cassidian Communications is committed to providing open, standards-based radio network solutions that support the APCO Project 25 goals of component interoperability, lower costs, while enhancing the work done by public safety agencies,” said Francois Begaud, COO for Cassidian Communications LMR line of business. “NICE’s success in the interoperability testing attests to the fact that NICE shares this commitment.”
About NICE Systems
NICE Systems is the worldwide leading provider of software solutions that enable organizations to take the next best action in order to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets. NICE’s solutions empower organizations to capture, analyze, and apply, in real time, insights from both structured and unstructured Big Data. This data comes from multiple sources, including phone calls, mobile apps, emails, chat, social media, video, and transactions. NICE solutions are used by over 25,000 organizations in more than 150 countries, including over 80 of the Fortune 100 companies.