Alexandria, VA – Residents in Ada, OK now have the added strength of the APCO Institute’s Emergency Medical Dispatch (EMD) behind their 9-1-1 call center because the Ada-Pontotoc County E-9-1-1 Center recently implemented the program.

The APCO Institute EMD Program, based on EMD guide cards and software, is a systematic way to manage emergency medical service (EMS) resources in an organized and effective manner and to provide medical assistance to callers, when needed, until medically trained field response units arrive at the scene.

The Ada-Pontotoc County E-9-1-1 Center has 16 full- and part-time staff that received a call volume of 90,205 9-1-1 calls and 85,584 service calls this past year.

“The Institute welcomes the Ada-Pontotoc County E-9-1-1 Center as an EMD User Agency and looks forward to working with their staff to provide EMD services to their area,” said APCO Institute Director Julie Troutman.

APCO International® (www.apcointl.org)

APCO International is the world’s oldest and largest organization of public safety communications professionals and supports the largest U.S. membership base of any public safety association. It serves the needs of public safety communications practitioners worldwide – and the welfare of the general public as a whole – by providing complete expertise, professional development, technical assistance, advocacy and outreach.