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Product & Service Announcements

Public Safety Alliance Denounces 4G Coalition’s Effort to Rebrand Itself as Public Safety

December 13, 2010

December 13, 2010, Alexandria, Va.: The Public Safety Alliance (PSA) reiterates the overwhelming and diverse national public safety organizational support…

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Operations

NG9-1-1 Technology Implementation: Assessing Operational Impact

December 9, 2010

As PSAPs and 9-1-1 authorities draft technical requirements for implementing next generation networks, they must also assess how these changes will affect existing systems their personnel interact with. Technical changes, even if minor, may require modifications to operational procedures, staffing levels and training.

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APCO

National 9-1-1 Education Month

December 1, 2010

Rather than reinvent the wheel, the National 9-1-1 Education Month Coalition (NENA, APCO, the E9-1-1 Institute, NAED, and others) would like to tap the creativity that already exists. Let us know what has already been done in your area with regard to 9-1-1 educational messaging, themes, slogans and/or logos. There are three questions that will take just a few minutes of your time to answer and help us to better promote 9-1-1 awareness. …

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APCO

APCO Announces First CALEA Public Safety Communications Accreditation Manager Training Course

December 1, 2010

Dec. 1, 2010, Alexandria, Va.: On Jan. 26, 2011, the APCO Institute will conduct the first CALEA Public Safety Communications…

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Operations

NG9-1-1: Technology Implementation

November 10, 2010

Next Generation 9-1-1 (NG9-1-1) systems will allow stakeholders to incorporate new technologies and information sharing methods into their architecture, but it’s important to understand that not all NG9-1-1 systems are equal. Before agencies draft their proposals to implement NG9-1-1, it’s important to keep the technology cart behind the horse by using the core principles of project management.

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APCO

Public Safety Alliance D Block Activity Update

November 3, 2010

The Public Safety Alliance is continuing to make great strides in advancing national policy to allocate an additional 10 MHz of spectrum in the 700 MHz band (D Block) as well as funding to public safety to establish a nationwide broadband network.

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Government

APCO Applauds FCC Exploration of Contraband Cell Phones in Prisons

September 30, 2010

“As consideration is given to provisions for radio frequency jamming equipment to be deployed in correctional facilities in the United States, [APCO] strongly urge[s] Congress and the FCC to require that vendors of such devices demonstrate that use of such equipment will have no harmful impact on public safety radio systems.”

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Operations

NG9-1-1: Managing & Displaying Information

September 21, 2010

Earlier this summer, the APCO/NENA Human Machine Interface (HMI) and Display Requirements document for Next Generation 9-1-1 (NG9-1-1) was released for public review and comment. The lessons learned by HMI workgroup during the drafting process may assist those considering how NG9-1-1 will benefit and affect PSAP operations to organize their thoughts and planning.

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Operations

APCO Standards Update

August 25, 2010

Read about the latest success of the EAIE standard. Also review and comment on the candidate standard for minimum training for public safety telecommunicators.

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Operations

NG9-1-1: Challenges of Mobile Alarm Devices

August 11, 2010

Devices designed to automatically signal for help have been available for years. Many of them are programmed to dial a private call center or alarm company that in turn notifies the appropriate PSAP that emergency response is needed. Some devices dial 9-1-1 directly. But until recently, these autodial devices or alarms primarily reported only a fixed, registered location for the person needing assistance.

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