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Product & Service Announcements

Franklin County (Va.) Talks Medical Dispatchers

January 14, 2015

Dispatchers currently don’t give medical advice because they are not trained to do so.

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Product & Service Announcements

Dispatchers Give Man Gift

December 30, 2014

West Jordan police tracked down a person making false 911 calls. But it wasn’t what dispatchers were expecting.

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Product & Service Announcements

DeSoto County (Tenn.) Expects Updated 911 System Next Fall

December 30, 2014

The replacement is timely for a radio system dating back to 1991.

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Product & Service Announcements

Will County (Ill.) to Offer Texting 9-1-1 Service

December 22, 2014

The program will be rolled out gradually, with Will County’s hearing-impaired being served first.

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Product & Service Announcements

Supervisors Seek Solution for Radio Malfunctions

December 18, 2014

The Dubuque County (Iowa) Board of Supervisors pressed the county`s secondary roads department staff to increase priority on fixing malfunctioning…

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Product & Service Announcements

Tenn. Assembly Passes Uniform 9-1-1 Surcharge

December 16, 2014

Surcharge to support 9-1-1 dispatch system upgrades.

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Product & Service Announcements

DeSoto (Tenn.) Expects New 9-1-1 System Next Fall

December 9, 2014

Timely update for a radio system dating back to 1991, ancient by digital telecommunications standards.

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Product & Service Announcements

9-1-1 Charity Hosts Toy Drive

December 2, 2014

Enough toys are collected for the facilities to give to children throughout the year.

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Product & Service Announcements

New Era Begins for Emergency Calls in Dudley (Mass.)

November 26, 2014

It’s been nearly a year since Webster and Dudley sealed the agreement that formed the SWCCC, a regional emergency dispatch center.

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Industry

9-1-1 Dispatchers Go Up in the Mountains for a Lesson on Backcounty Rescues

November 24, 2014

While dispatchers transmit orders and information to direct backcountry rescue personnel on a regular basis, most have no experience with the highly specialized teams and tactics, particularly those that go into a winter operation. They watched demonstrations by medical helicopters and avalanche search dogs, learned about skier safety and rescue protocols.

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