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Allegheny County (Penn.) Touts $109K Saved at 9-1-1 Center
October 10, 2014Recent hires at Allegheny County’s 9-1-1 dispatch center appear to have reined in escalating overtime costs.
Read full articleDeSoto County (Miss.) 9-1-1 Board Lauds Glitch-free Dispatch in Flood
October 3, 2014The DeSoto County (Miss.) Emergency 9-1-1 District Commission approved a tentative fiscal 2015 budget and noted flawless first-response dispatch and communications service during a Sept. 11 storm and flooding.
Read full articleGlitches Could Force Quicker 9-1-1 Upgrades in Butler County (Penn.)
October 3, 2014Two recent glitches with the Butler County (Penn.) emergency dispatch system may signal that the county needs to act faster on an upgrade, county commissioner Bill McCarrier said.
Read full articleUtah 9-1-1 Dispatchers Honored for Work in Saving Woman’s Life
October 3, 2014The quick decisions of dispatcher Yvonne Gale and Courtney Soffel helped save a pregnant woman’s life
Read full articleFCC Issues Final Rule on Framework for Next Generation 911 Deployment Provision
September 26, 2014The Second Report and Order requires that Commercial Mobile Radio Service (CMRS) providers and other providers of interconnected text messaging applications be capable of supporting text-to-911 service by December 31, 2014.
Read full articleFranklin County (Maine) Approves Tax Money for Communications Study
September 26, 2014This would be the first comprehensive study of the county, where terrain varies from mountains, hills and valleys and causes problems with radio communications.
Read full articleSystem Glitch Delays Some 911 Calls in Erie County (Penn.)
September 19, 2014“The most important thing is that, when a caller calls 9-1-1, they get an answer,” said a Verizon spokesperson.
Read full article9-1-1 System Adds Automated Message to Discourage Hang-Ups
September 12, 2014Emergency call takers are hoping that a new automated message on the Colorado Springs 911 system will keep callers on the line when they do not receive an immediate response.
Read full articleE-911 Communications Equipment Pact OK’d
September 12, 2014Stephens County will buy about $1.37 million worth of new equipment for the E-911 department.
Read full articleWaterville (Maine) Steps Up Dispatcher Training for Missing Children
August 27, 2014Dispatchers are now being given lists of specific questions to ask at the first report of a disappearance to get investigators on the right track earlier than in the past.
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