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Product & Service Announcements

Connecticut Dispatch Co-Op Passes 1-Month Budget in Fight for Survival

July 2, 2014

A Connecticut regional dispatching cooperative is fighting for funds to keep operations going.

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Technology

Text-to-9-1-1 Leads to More Innovation

June 26, 2014

Collier County (Fla.) Sheriff Kevin Rambosk is walking the walk when it comes to technology helping the public share tips and communicate with crime fighters.

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Industry

Elgin (Ill.) Considers 911-Twitter Combo

June 26, 2014

New World Systems, a Michigan-based company, is developing a way to tweet 911 calls about traffic accidents via the police department’s Twitter account.

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Industry

Radio Issue Complicates Fire Merger In Columbia (Pa.)

June 19, 2014

Three fire departments reconsider a merger when it means getting less radios.

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Industry

Verizon Customers Now Able to Text 9-1-1 in Collier County (Fla.)

June 17, 2014

9-1-1 texting service will be especially useful for people who are hearing-impaired, having a medical emergency that renders them voiceless or anyone who does not want to alert a criminal to their cry for help.

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Operations

New 9-1-1 Funding Law Could Help Rural Areas

June 11, 2014

Funding for 9-1-1 systems has changed because of the mobile phone. A new law will assist rural areas adapt to these changes.

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Product & Service Announcements

9-1-1 on the Night Shift

June 11, 2014

The unpredictable life of a 9-1-1 dispatcher is explored through one woman’s point of view.

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Industry

Montgomery County (Ala.) Plans $1 Million 9-1-1 Texting System

June 5, 2014

Montgomery County is the latest area to test out a 9-1-1 texting service.

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Government

FirstNet Vexed by Shifts in Public Safety LTE Standards-Setting

June 5, 2014

A brewing controversy over technical standards and hiring issues are some of the latest bugaboos haunting the First Responders Network Authority as it crafts plans for the national public-safety broadband network (NPSBN).

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Operations

Salem (Mass.) Calltaker Acts Quickly to Save Caller

May 22, 2014

25-year-old civilian dispatcher Michael Griffin jumped into action when a call for help was abruptly disconnected.

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