Posts From External News Source
Meteor Prompts 9-1-1 Calls in South Carolina
May 20, 2014Before 9-1-1 calltakers got word from the weather service, they sent police to investigate several calls they received about an explosion.
Read full articleTelecommunicator Helps 8-Year-Old Girl Deliver Baby Brother
May 16, 20148-year-old Jazmine McEnaney called for help at 7:02 a.m. She told the 9-1-1 calltaker, “My mom is pregnant and her water just broke. She is in so much pain.”
Read full articleText-to-9-1-1 Slowly Becoming a Reality in Ohio
May 15, 2014Though local 9-1-1 coordinators support the concept, they say it could be years before their counties can offer the service. They cite a lack of statewide coordination and the cost to change a decades-old way of directing emergencies.
Read full articleSo. Fla. Police Phone Lines Downed; 9-1-1 not affected
May 14, 2014The glitch first made itself known Sunday night, cutting off some administrative lines but only briefly. But about 7 a.m. Tuesday, more extensive problems surfaced. Delray Beach was hit hardest, losing all its administrative lines.
Read full articleTelecommunicators Make Use of Training in “Trial by Fire”
May 1, 2014About two hours after training ended on a new computer dispatching system, calls began flooding into Lewiston-Auburn (Maine) 9-1-1.
Read full articleSurvey of 9-1-1 Dispatchers Finds Many Indoor Callers Cannot Be Located on Wireless Phones
April 29, 2014The survey results and more than 200 powerful personal stories of the challenges in locating wireless callers are being submitted to the Federal Communications Commission (FCC).
Read full articleFranklin County (Maine) opens new 9-1-1 center
April 29, 2014New equipment includes stations that can be electronically moved by pushing a button to allow telecommunicators to either sit down and work or stand.
Read full articleUncertainty Over 9-1-1 Text Messaging in Pennsylvania
April 25, 2014The Federal Communications Commission wants wireless companies to provide customers the capability to text emergency messages to 9-1-1 centers by the end of the year,centers won’t be able to receive those messages without expensive upgrades, yet Pennsylvania officials said the state has an outdated, “horse and buggy” system for paying 9-1-1 costs.
Read full articleThe Other End of a 9-1-1 Call
April 25, 2014The most difficult calls for telecommunicators often involve children, but Paul Wegrzyn had to be on the other end of a heart-wrenching call for help when his 8-month-old son had a seizure.
Read full articleTexas Child Saves Mother with 9-1-1 Call
April 24, 2014Five-year-old Aiden Martinez was recognized for bravery when he communicated with a 9-1-1 operator to rescue his mom. Now he teaches his 2-year-old sister how to do the same.
Read full article