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Industry

Chicago Area 9-1-1 System Under Scrutiny

February 12, 2014

Austrian firm Frequentis agreed to build an emergency dispatch system for the SouthCom 911 Dispatch Center in Matteson (Ill.) that would be a showcase to the nation. Instead, the million-dollar system is riddled with glitches.

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Operations

For Telecommunicators, No One Calls to Chat

February 11, 2014

For Teresa Griffitts, a Corona (Cailf.) 9-1-1 telecommunicator, there are new calls to take and no time to look back.

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Industry

New York Couple Charged After Toddler Calls 9-1-1 15 Times

February 4, 2014

Authorities have charged a northern New York woman and her boyfriend because the woman’s 2-year-old daughter used their cellphones to dial 9-1-1 a total of 15 times last month.

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Industry

Utah: Proposed Bill Would Require Consolidated Dispatch Centers

February 4, 2014

Following the death of a Draper man who failed to get prompt emergency medical assistance, Salt Lake County leaders again Monday pushed for a consolidated 911 dispatch system.

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Industry

Illinois: Consolidated 9-1-1 Clears Hurdle in Lake Forest, Lake Bluff

February 3, 2014

Lake Forest’s city leaders took the first step to entering an agreement with Lake Bluff, Highland Park and Glenview for centralized emergency 9-1-1 dispatch services Tuesday night, Jan. 21, by unanimously approving a resolution to draft a contract to set up the arrangement.

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Industry

North Dakota: Burleigh Approves 9-1-1 Replacement

January 28, 2014

The Burleigh County Commission has approved plans to replace its 9-1-1 communications with a system known as “next-gen 9-1-1.”

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Industry

Pennsylvania: 9-1-1 Network Dish Headed To Airport

January 28, 2014

A Fayette County 9-1-1 communications network dish “” not a cellphone tower “” will be built at the Joseph A. Hardy Connellsville Airport in Dunbar Township.

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Industry

Illinois: Man Charged With Making False 9-1-1 Report

January 28, 2014

A Lake Forest man called in a false 9-1-1 report so police would eject an unwanted partygoer from his home and, instead, spent the night in jail himself

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Industry

Illinois: Oak Lawn 9-1-1 Center Goes Private

January 22, 2014

Oak Lawn’s 9-1-1 center is going private this week.

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Industry

Police: Iowa Woman Calls In Fake Robberies to Distract Officers

January 22, 2014

Police said a Dubuque woman called in two fake robberies Friday morning in an attempt to get officers to stop investigating a fight she was involved in.

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