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The Essential Work of 9-1-1 Dispatchers

December 27, 2013

Let’s not forget the dispatcher who kept his calm and those of his callers and the great role dispatchers play every day in keeping the peace.

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Industry

North Dakota City Commission Approves Computer Dispatch System

December 27, 2013

A split Mandan City Commission narrowly approved a computer dispatch system used in Bismarck and Burleigh County that had been offered to the city and Morton County for emergency services.

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Industry

California County to Get New Radio System

December 27, 2013

After six years, San Bernardino County is finally on its way to overhauling its antiquated public safety radio system, and will be getting a state-of-the-art digital system at a cost of more than $158 million.

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Industry

Georgia Christmas Display Prompts Emergency Response

December 27, 2013

A metro Atlanta homeowner says he hopes he didn’t offend anyone by his Christmas decoration of a mannequin with outstretched arms entangled in a string of Christmas lights and clinging to a ledge that prompted an emergency response to his house.

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Product & Service Announcements

FCC Adopts New Rules to Ensure 9-1-1 Call Reliability

December 18, 2013

The Federal Communications Commission has adopted rules to ensure Americans’ phone calls to 9-1-1 are delivered during disasters.

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Industry

Pennsylvania County Officials: Switch to 9-1-1 Goes Well

December 18, 2013

Two weeks after Westmoreland County emergency dispatchers began fielding Murrysville’s police calls, county and municipal officials agree the switch went smoothly.

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Industry

North Dakota County Dispatch System Debated

December 16, 2013

Burleigh County and Bismarck’s offer for Morton County and Mandan to use the city-county computer-aided dispatch system seems like a simple and inexpensive option to improving emergency location services and swapping data among the four entities.

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Industry

Indiana County 9-1-1 Deadline Looms

December 12, 2013

The state has mandated that all counties consolidate their emergency dispatch centers to one or two locations by the end of 2014.

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Industry

Indiana E-911 Funding Split Questioned

December 12, 2013

Enhanced 911 fees were appropriated to various departments last week by the St. Joseph County Council – for hopefully the last time, according to commissioner Andy Kostielney.

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Industry

Newtown 9-1-1 Calls Show Calm Dispatcher Response to Shooting

December 4, 2013

Recordings of 9-1-1 calls from the Sandy Hook Elementary School shooting show town dispatchers calmly responding to a janitor, a teacher and others and assuring them help is coming.

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