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Industry

Audit: Atlanta Is Improving 9-1-1 Response

May 15, 2013

An internal audit shows that while Atlanta’s emergency response center has made significant progress in answering most 911 calls within 10 seconds, it needs to do more to ensure greater staffing during the center’s busiest times.

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Industry

Hotlines Help in Emergencies

May 15, 2013

FORT LAUDERDALE: When Tropical Storm Isaac dumped as much as 17 inches of rain west of West Palm Beach last…

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Technology

U.S. & Canada Reach Agreement on Border Spectrum Sharing Arrangements

May 15, 2013

The FCC and its Canadian counterpart, Industry Canada, have agreed, through a process known as an exchange of letters, on 10 interim spectrum sharing arrangements covering operations in their common border area.

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Product & Service Announcements

Columbia, Mo., Residents Asked to Join 9-1-1 Info Registry

May 15, 2013

Columbia/Boone County Public Safety Joint Communications is asking residents to sign up for Smart911, which allows registered information to be accessed by dispatchers and emergency responders.

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Industry

Committee Rejects Putting Lid on 9-1-1 Calls in Maine

May 15, 2013

AUGUSTA — A legislative committee on Monday recommended against passage of a bill that would expand the confidentiality of information in 911 emergency-call transcripts.

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Industry

Transcript of Long-Missing Cleveland Woman’s 9-1-1 Call

May 8, 2013

A transcript of the 9-1-1 call placed Monday by a woman missing since 2003, when she was 16.

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Industry

D.C. Calltaker Shortage Left Victim on Hold

May 8, 2013

A spike in 9-1-1 call volume is partially to blame for why a woman was placed on hold for more than a minute while her Northwest D.C. home was broken into and she struggled with the intruder.

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Industry

Communication Failure after Boston Bombings Reinforces Network Need

May 8, 2013

As law enforcement desperately hunted the Boston Marathon bombing suspects, the city’s reliance on commercial cellular wireless carriers became an escalating problem.

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Industry

Thousands of Improper 9-1-1 Calls Made Each Year In Wyoming City

May 8, 2013

The Laramie County Combined Communications Center gets thousands of misuse or hang-up 9-1-1 calls a year. These calls are time-consuming for dispatchers and law enforcement officers.

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Industry

New Mexico: Dead Spots Strain 9-1-1 System

May 8, 2013

Beginning in January, public safety agencies had to comply with a Federal Communications Commission requirement to operate their radio communications on narrower bandwidth as part of an effort to free up airspace to support more users.

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