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Industry

Connecticut: 9-1-1 Upgrade Centralizes Dispatch

March 11, 2013

The new update was more difficult because it had to be done while the room was still functioning as a 9-1-1center.

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Industry

Educate Kids on Appropriate 9-1-1 Etiquette

March 5, 2013

Tim Lee, executive director of the Consolidated Communications Partnership, said teaching children when and why to call 9-1-1 is one of the best ways to reduce the number of unnecessary calls.

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Industry

Calif. Woman Dies After Nurse Refuses to Do CPR

March 5, 2013

A nurse’s refusal to give CPR to a dying 87-year-old woman at a California independent living home despite desperate pleas from a 9-1-1 dispatcher has prompted outrage and spawned a criminal investigation.

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Industry

Metro Cities Fire Authority (Orange County, Calif.) Is Implementing a New Dispatch System to Cut Down Response Time

March 4, 2013

For more than a decade the Metro Cities Fire Authority, or Metro Net, has used a system that, while adequate, has lacked the modern technology that would allow its dispatchers to more efficiently notify first responders. But now, the fire authority is in the process of implementing automated vehicle locators.

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Industry

Wayne County Dispatching Center & Costs Create Controversy

March 4, 2013

As governments of all shapes and sizes try to do more with less, dispatching service in Wayne County was the first nut officials tried to crack.

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Industry

Windham Chief Makes Push for New Radios, Computers

March 4, 2013

Police are urging Windham voters to consider a $84,600 warrant item for the replacement of their vehicles’ two-way radios and computers.

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Industry

Extended 9-1-1 Service Planned in Rockingham County

March 4, 2013

A few years ago, the idea of texting an emergency to 9-1-1 would have sounded far-fetched. But with more people communicating through text messages than ever before, emergency officials say it only makes sense for dispatchers to start accepting texts and even pictures from accident scenes in the future.

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Industry

Public Safety & Worthington Dispatchers Overloaded, Boss Says

March 4, 2013

An unexpected shortage of police and fire dispatchers has prompted Worthington’s communications center supervisor to recommend that the city’s response arrangement with Columbus be suspended.

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Industry

Woman, 87, Dies After Nurse Refuses to Do CPR

March 4, 2013

A central California retirement home is defending one of its nurses who refused pleas by a 9-1-1 telecommunicator to perform CPR on an elderly woman, who later died.

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Industry

South Bend, Ind., Council OKs Raises for Dispatch Staff

February 27, 2013

The South Bend Common Council on Monday agreed to appropriate about $237,000 out of the general fund to pay for raises for the city’s emergency dispatch employees and to hire two new people in the mayor’s office.

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