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Industry

West Virginia: Putnam Dispatchers to Get Advanced Training

November 29, 2012

Putnam County residents who call 9-1-1 will get more attention from the person on the other end of the line starting this summer.

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Industry

Washington: County’s 9-1-1 System & Backups Fail

November 27, 2012

Callers needing emergency help in Spokane County could not get through to 9-1-1 operators for 38 minutes Monday evening.

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Industry

Virginia: Portsmouth Blames State for Overpayments to 9-1-1 Program

November 26, 2012

City officials are challenging a state agency’s assertion that the 9-1-1 center received more than $1 million too much because of a mistake on Portsmouth’s end.

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Industry

Maine: State Chooses Fairpoint a 3rd Time for 9-1-1 Upgrade Days after Contract Thrown Out

November 26, 2012

For the third time this year, the Maine Public Utilities Commission has chosen FairPoint Communications to replace the state’s emergency 9-1-1 system with an upgraded, Internet-based system that can accept emergency calls from a range of devices.

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Industry

Ohio: New Dispatching Service Totals Decrease for Most

November 20, 2012

Renewal contracts for dispatching services were sent out last week to villages, townships and fire district boards currently receiving those services from the Justice Center Communications Center.

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Operations

Discretionary Actions, Such as the Decisions of Dispatchers, Not a Basis for Liability under Tennessee Law

November 16, 2012

Below is a link to an October 26 opinion of the Tennessee Court of Appeals at Nashville in the case…

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Industry

Panel Again Throws Out State’s $32 Million Award to Fairpoint for 9-1-1 System Upgrade

November 16, 2012

A state appeals panel for the second time this year has reversed a Maine Public Utilities Commission decision to award FairPoint Communications a $32 million contract to replace the state’s emergency 911 system with an upgraded, Internet-based system for emergency calls.

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Industry

Dade City Gets Pitch on Consolidation of 9-1-1 Service

November 16, 2012

Dade City commissioners were told Tuesday that emergency 911 service would improve if the city buys into a consolidation plan being organized by county and local law enforcement agencies.

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Industry

Verizon, AT&T Say Cell Network Back up After Sandy

November 15, 2012

Verizon and AT&T said Thursday that their wireless networks are fully back up after Superstorm Sandy blew into the New York and New Jersey on Oct. 29.

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Industry

Man Accused of Misusing 9-1-1 to Expedite Deputy Response

November 15, 2012

A Golden Gate man is accused of misusing the 911 system after reporting a false battery in an attempt to get Collier County sheriff’s deputies to respond faster to an earlier call he placed, according to an arrest report.

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