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Industry

New 9-1-1 Policy Drafted to Focus on Worst Crimes

October 25, 2012

After years of discussion and delay, Chicago is finally ready to usher in a revolutionary change in 9-1-1 dispatch to free police officers to respond to the most serious crimes, a top mayoral aide said Thursday.

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Industry

Dispatchers Honored for Calm Amid 2 Major Calls

October 25, 2012

PROVO: Provo dispatchers are being honored for their work juggling a train derailment and an imminent plane crash on the same day.

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Industry

Scaling Back the Cost of Dispatching Services

October 25, 2012

WOOSTER — Police, fire and emergency medical service departments that use the dispatch center in the Wayne County Justice Center will still pay more in 2013, but the increase has been scaled back 7 percentage points by the commissioners.

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Industry

Holmes Looks for 9-1-1 Funding

October 25, 2012

MILLERSBURG — Time is ticking, as the expiration date approaches for a 9-1-1 fee assessed to all cell phone users in Ohio.

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Industry

No Butts About It

October 17, 2012

While state laws in West Virginia now encourage the use of hands-free cellphones, a new law may be needed to promote butt-free dialing.

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Industry

Confusion Reigns Where Streets Have Similar Names

October 17, 2012

More than a dozen streets in Epping have similar names. There’s Lamprey River Drive, Lamprey Village Court and Lamprey Lane.

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Industry

Commissioners Get Presentation on Supervising Dispatch Centers

October 16, 2012

FARMINGTON — The director of Penobscot Regional Communications Center in Bangor gave Franklin County commissioners and supervisors from around the county a presentation on supervisor training at communication centers.

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Industry

Non-Emergency Call Center Receives Many Mundane Calls, and a Few Quirkier Queries

October 15, 2012

“If you sound like you’re reading from a script, you can almost hear the sigh at the other end of the line.”

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Industry

Veto of N.J.’s 9-1-1 Good Samaritan Bill Disappoints Backer

October 15, 2012

Patty DiRenzo describes how she felt Friday when she heard that Gov. Christie had vetoed New Jersey’s “911 Good Samaritan” legislation.

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Industry

Teen Who Killed Dispatcher While Driving Stolen Car Gets 25 Years

October 15, 2012

A teenager who slammed into a 9-1-1 police dispatcher’s car and killed her as he drunkenly tried to elude police was sentenced to 25 years in prison Friday after he pleaded guilty to murder.

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