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9-1-1 & COVID-19

Well-Wishers Show Their Love to Paramedics and Public Safety Telecommunicators by Art-Bombing Buildings

April 7, 2020

Paramedics and public safety telecommunicators are feeling overwhelmed by the outpouring of support from the community during the coronavirus pandemic.

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9-1-1 & COVID-19

#GiveThanksCWV: City of Charleston (WV) Launches Campaign to Salute Those on Front Lines

April 6, 2020

Many have called, texted and emailed asking to share gratitude with first responders including firefighters, police and public safety telecommunicators.

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9-1-1 & COVID-19

Scenes From the Pandemic: Stow (OH) Public Safety Telecommunicators Sew Masks for First Responders

April 4, 2020

Public safety telecommunicators in the department have been making cotton masks by hand in between calls and even at home.

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9-1-1 & COVID-19

State Officials Say No to 9-1-1 Requests for Coronavirus List

April 2, 2020

Emergency responders asked for addresses of those who tested positive for the virus. Georgia public health officials rejected the request, saying it would cause a false sense of security because testing is limited.

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9-1-1 & COVID-19

Emergency Communications Center, EMS Teams Change Protocol in Response to Coronavirus

April 2, 2020

G.J. Willden, medical director of the Sanpete County Ambulance Associations (Utah), said public safety telecommunicators would ask about COVID-19 symptoms and responders will wear protective medical gear. They may also take precautions by standing 6 feet from subjects on the scene.

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9-1-1 & COVID-19

Phoenix Fire Department Reports Fewer Calls Amid Coronavirus Outbreak

April 2, 2020

Calls for car accidents, low blood sugar and injuries resulting from moving around in the community have all fallen as people stay at home in response to the virus.

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9-1-1 & COVID-19

Public Safety Telecommunicators Hand out Free Meals to Truck Drivers

April 2, 2020

A group of South Carolina public safety telecommunicators offered a gesture of appreciation for truck drivers helping ship goods and…

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9-1-1 & COVID-19

County Officials: 9-1-1 for Emergencies, Not to Report Businesses

April 1, 2020

Beaver County (Penn.) Emergency Services Director Eric Brewer said non-emergency calls to 9-1-1 have fallen off after an initial surge in residents calling to report non-essential business that are open.

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9-1-1 & COVID-19

Show Appreciation for Public Safety Telecommunicators

April 1, 2020

Telecommunicators are on the job, responding with speed and calmness to assist citizens when they need it most.

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9-1-1 & COVID-19

Public Safety Telecommunicators Brave COVID-19 Risks To Help Protect Responders on Front Lines

April 1, 2020

Grayson Gusa, president of the North Carolina APCO chapter, noted that the state’s telecommunicators continue to come to work in crowded conditions serving the public despite danger to themselves and their families

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