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Industry

Spot-on HELP; Ambulance Dispatch Stats Target Ways to Reduce Response Time

February 28, 2012

To the untrained eye, the graph projected on the wall in Albuquerque Ambulance Service headquarters looks like a jumble of acronyms and multi-colored lines. To Kurt Krumperman, executive director of Albuquerque Ambulance Service, it looks like success.

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Industry

Wash. 9-1-1 Call Prompts Investigation of Rehired Officer

February 24, 2012

SPOKANE, Wash. — Another Spokane police officer is facing potential termination after using law enforcement resources to find the home address of a woman he’d met at a Spokane Valley bar, then showing up uninvited in the middle of the night. The woman called 9-1-1 and lodged a complaint.

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Operations

Ohio Counties Look to Save Money with Regional Dispatching

February 24, 2012

WOOSTER, Ohio — While consolidated dispatch centers exist across the nation, a study used the four located in Ohio as case studies: The Chagrin Valley Regional Communications Center in Chagrin Falls; the Metropolitan Emergency Communications Center in Gahanna; Regional Emergency Dispatch Center in Massillon; Westshore Central Dispatch Center in Westlake.

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Industry

Georgia Police to Get New Radio System

February 23, 2012

AUGUSTA, Ga. — The new system will be tied into the county’s broadband network, which is under construction and will include several new radio towers. The radio system might be ready for use by October.

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Industry

Rochester, N.H., Officials Push Street Names for 9-1-1 Ease

February 23, 2012

ROCHESTER, N.H. — While the end is in sight, the process could take another year or two to correct out-of-place addresses in the city.

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Industry

Kansas Dispatchers Help Save Lives under Stress

February 22, 2012

TOPEKA, Kan. — For dispatchers and their supervisors, their job comes down to one fact: People’s lives are in their hands. And while averaging more than 1,200 calls a day, there isn’t room for mistakes.

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Industry

Utah Man Ties up 9-1-1 Line, Wants Ride Home from Walmart

February 22, 2012

SALT LAKE CITY, Utah — The man ordered dispatchers to send an officer to drive him home.

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Industry

Atlantic County, N.J., Working on Reverse 9-1-1 System

February 22, 2012

ATLANTIC CITY, N.J. — The state Office of Emergency Management will start training the county this week to add text alerts to the system.

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Industry

FCC Plans to Nix Wireless Network That May Jam GPS

February 15, 2012

NEW YORK (AP) — Federal officials plan to kill a proposal to build a new national high-speed wireless network after concluding it would in some cases jam personal-navigation and other GPS devices.

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Industry

Kanawha County Commission President Kent Carper Wants 9-1-1 Recording Rules Eased

February 15, 2012

Kanawha County Commission President Kent Carper wants state lawmakers to open up the rules regarding the release of 911 tapes.

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