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Maine: Number of Emergency Dispatch Sites Focus of Hearing
January 18, 2012Dawn Gagnon, Bangor Daily News (Maine) Staff AUGUSTA, Maine — Managers and directors of Maine’s emergency dispatch centers will gather…
Read full articleDispatchers Seek Suit Dismissals in Boy’s 9-1-1 Call
January 11, 2012Detroit – The Michigan Supreme Court will hear arguments next week from two city emergency dispatchers seeking dismissal of lawsuits against them for treating as a prank a 5-year-old’s call about his mother’s collapse from a fatal heart attack.
Robert Turner dialed 911 twice Feb. 20, 2006, and both calls were logged by dispatchers as pranks.
FCC Chairman Julius Genachowski Announces Key Senior Staff Changes
January 11, 2012FCC Chairman Julius Genachowski announced Jan. 5 the appointment of Zachary Katz as Chief of Staff, as well as other senior staff changes. Mr. Katz will succeed Eddie Lazarus when he departs at the end of January.
Read full articleFire Chiefs Scramble after 9-1-1 Paging System Fails
January 11, 2012Elizabeth Evans, The York Dispatch (Pennsylvania) Fire chiefs around York County were left scrambling Wednesday when the York County 911…
Read full articleHi-Tech 9-1-1 Call Center
January 11, 2012It took three years longer than planned, but New York City has finally integrated emergency police, fire and medical calls at a single location that can instantly display a caller’s location on a map, Mayor Bloomberg announced.
Read full articleAfter Rejecting Regional 9-1-1, Danvers Faces Growing Problems at Dispatch Center
January 11, 2012DANVERS — At the Danvers dispatch center, the radio consoles are so old that the manufacturer cannot guarantee it can find replacement parts, police Chief Neil Ouellette said.
Read full articleSebastian County Plans 9-1-1 Upgrade
January 11, 2012Sebastian County is prepared financially to upgrade its 9-1-1 system and to position itself for next-generation realities, County Judge David Hudson suggested Monday.
Read full article9-1-1 Center Training 8 New Workers
January 11, 2012Eight new 911 Center employees began training Monday, another step toward easing the pressure that has beleaguered the center for months. The new employees will complete five weeks of training followed by several weeks of shadowing experienced dispatchers and call-takers, said Terry Baxter, interim director of the newly created 911 Public Safety Communication Department.
Read full articleBloomingdale Consolidating 9-1-1 Dispatch; Layoffs Are Expected
January 11, 2012Bloomingdale trustees voted Monday to consolidate the village’s 911 services with the Addison Police Department, saying it will save up to $230,000 a year.
Read full articleNYC’s New 9-1-1 Call Center Adopts Sept. 11 Changes
January 6, 2012NEW YORK (AP) — The city’s 911 operators are now able to give callers details about emergency events, reversing what the Sept. 11 Commission determined were flaws in a system that a decade ago denied people inside the burning World Trade Center potentially lifesaving information, officials said Thursday.
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