Posts From Public Safety Communications
Five States Awarded Grants to Support FirstNet Implementation
August 1, 2013The National Telecommunications and Information Administration (NTIA) awarded the first $13.1 million in grant money for states to begin planning, consultation and outreach activities as they prepare for the launch of FirstNet.
Read full articleSilent Key: Carla A. Anderson in Memoriam
July 25, 2013Anderson died July 23, 2013, from complications related to illness.
Read full articleAn Equation for Success
July 24, 2013On Friday, July 12, the high-tech capabilities of South Sound 9-1-1 in Pierce County, Wash., proved invaluable.
Read full articleInterAct Introduces the InterAct Public Safety Cloud Powered by Nlets
July 24, 2013InterAct announced an expansion of their strategic partnership with Nlets.
Read full articlePublic Safety Communicators & PTSD
July 17, 2013Being on my county’s CISM team, we’ve seen a lot of PTSD-related issues lately.
Read full articleTelecommunicator Spotlight: Law Dispatcher Joni Xiong
July 10, 2013Xiong became particularly interested in the work because her husband is a police officer. They talk frequently about their work and have a crucial understanding of what role they each play in public safety.
Read full articleSimplified Call Center Staffing
June 28, 2013During my productivity management seminars for municipal supervisors through managers, we cover the five basic management disciplines of match-up, assignment, follow-up, reporting and management action.
Read full articleFrom Mayberry to Mayhem
June 27, 2013Bradford County, Pa., has experienced some challenges in the past couple of years because of the natural gas industry. This is a first-hand account of the changes, improvements and modifications our 9-1-1 center and dispatch staff have gone through along the way.
Read full articleDon’t Let Technology Hold You Back!
June 14, 2013Here in my little corner of the world we have been having a lot of problems with our radio lately….
Read full articleTelecommunicator Spotlight: Telecommunicator Tammy Baierl
June 7, 2013A telecommunicator for the Ramsey County Emergency Communications Center in St. Paul, Minn., for the past nine years, Tammy Baierl loves her job.
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