Posts From Public Safety Communications
Baltimore County Police Dispatcher, Stacy Starkloff, Deals with ‘Slice of Real Life’
January 19, 2012“You have to have a backbone with the police officers,” Stacy Starkloff says. Additionally, she has to remain calm in stressful situations and, regardless of whether or not she is nervous, she cannot give up and has to pull through. Starkloff is also a fast talker. “It works to my advantage,” she says.
Read full articleIntroduction to the National Emergency Medical Services Information System (NEMSIS) and Its Potential Uses in Syndromic Surveillance
January 19, 2012This webcast will be held Jan. 31 at 1 p.m. Eastern.
Read full articleCan’t Find Radio Frequencies? Try TV Channel White Space
January 11, 2012Anyone—everyone—in public safety can benefit from TV white space for their voice and data radio communications needs. There just aren’t…
Read full articleMandated Telecommunicator Training Takes Effect in Florida
January 5, 2012Here in Florida, one of the biggest changes that will be happening for the public safety telecommunicator is state-mandated standardized training (also known as the Denise Amber Lee Bill). Effective Oct. 1, 2012, all public safety telecommunicators must be state certified. It also calls for continuing education with recertification every two years.
Read full articleHoliday Schedules in the Comm Center
December 16, 2011I finished putting up the Christmas and decorations shortly after Thanksgiving. My daughter especially enjoys this time and likes tradition….
Read full articleT’was the Night Before Christmas in the Dispatch Center
December 16, 2011Editor’s note: As a rule, we don’t publish poetry, but exceptions prove the rule. So, with apologies to Clement Clarke…
Read full articleGood Neighbor: Johnson County Emergency Comm Center Is Environmentally Friendly & Functional
December 14, 2011With an increasing push toward green technology and design, a Kansas-based comm center has set a gold standard—not only with…
Read full articleHeather Perkins: ‘It’s Been One of the Best Decisions of My Life’
December 13, 2011Before deciding to become an emergency dispatcher in July 2000, Heather Perkins, 32, from Santa Quin, Utah, was the manager…
Read full articleSituation Management: What’s Next in NG9-1-1
November 29, 2011In the universe of public safety communications, the stars seem to be aligning for Next Generation 9-1-1 (NG9-1-1). NG9-1-1 standards…
Read full articleComm Center Mergers
November 22, 2011Although it may appear obvious that amalgamating dispatch centers will have cost savings, achieving success is difficult and knowledge based. Asking the right questions early in the process and applying the right models to determine workloads and staffing models are necessary to achieving real savings and not simply redistributing money between different levels of government.
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