Posts From Public Safety Communications
Telecommunicator Spotlight: 3 Decades of Dispatching & Cindy Cielock Is Still Loving It
November 18, 2011“I love the adrenalin rush when there is a hot call. I enjoy the stress of it all. I like the hot call, and I like a successful conclusion,” Cindy Cielock says about her job as a public safety dispatcher for Onondaga 9-1-1 in Syracuse, N.Y. The area comprises 827,000 square miles with 600 deputies and 450 Syracuse police officers. Cielock has lived in Syracuse her entire life.
Read full article9-1-1 Call Center-NCMEC Partners
November 17, 2011Are you familiar with the ties the National Center for Missing and Exploited Children (NCMEC) has to APCO International and the Commission on Accreditation for Law Enforcement Agencies (CALEA)? Have you considered what it would involve to become a 9-1-1 Call Center Partner with the NCMEC?
Read full articleTelecommunicator Spotlight: Medler’s Assistance to Others Elicits Indescribable Good Feeling
November 2, 2011Kelli Medler is passionate about her work. “I have a lot of respect for all the officers I work with,” she says. Would she repeat her career path to end up where she is today? “Hands down, definitely, I would be here,” she says. And, it appears she is here to stay.
Read full articleManage Your Risk: Defensible Hiring & Management Practices
October 27, 2011By Charles D. Carter
In 1991, I was in New York City to conduct a course for 9-1-1 instructors. After I entered the building at One Police Plaza, my host pointed to a courtroom just off the lobby. He said it was used for nothing but settling lawsuits against NYC police officers. How terrible that so many allegations of wrongdoing by police exist that they need their own courtroom with a judge dedicated to nothing but cases against those sworn to protect and serve.
Read full articleGigi Smith Sworn in as APCO International 2nd Vice President
October 27, 2011She was sworn in on Monday.
Read full articleServing His State: Donald Kottlowski Discusses Interoperability in Indiana
October 20, 2011APCO International stalwart Donald Kottlowski has parlayed his lifelong interest in radio technology into a 38-year career serving his home…
Read full articleCountdown to Nationwide EAS Test
October 13, 2011The Federal Communications Commission (FCC) and the Federal Emergency Management Agency (FEMA) are taking steps to strengthen the nation’s Emergency Alert System (EAS). As part of this effort, on Nov. 9, 2011, at 2 p.m. EST, the first-ever, nationwide system test will take place.
Read full articleJohnson County Emergency Comm Center Is Environmentally Friendly & Functional
September 16, 2011With an increasing push toward green technology and design, a Kansas-based comm center has set a gold standard—not only with…
Read full articlePete Piringer: Public Safety’s Pinnacle of Professionalism
September 15, 2011For Pete Piringer, the National Capitol Region has been an exciting place to work and establish his public safety career. His roles have been varied in several localities but throughout them all, he has become a well known communications professional in the region. “I like being a public servant. I guess it goes back to the days of dispatching and volunteering. I’m blessed,” Piringer said.
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How to Avoid Divisiveness in the Comm Center
November 9, 2011I have been talking about the “Us vs. Them” mentality between patrol and communications a lot lately. I was thinking…
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